Kroger (Texas/Louisiana) ~ Question: Kroger TX / LA - new store - Marketplace on Grand parkway (richmond?)

[flame_chick]

there is a new Kroger Market Place opened by my moms house an dI was wondering if anyone has been to this store, like Dbl / Trpl per transactions, or do they accept internet printables?

[flame_chick]

so do we have to ask to get the info (double triple accept internet coupons etc), or is it "as you get it" (whatever the cashier rings)

[jaws1]

Whereabouts on Grand Parkway? someone told me something about one, but I thought they were confused with another location.

I would try to call and ask their Q policy ... or, stop at svc desk and ask before shopping. That way, I wouldn't be surprised at checkout!! ... and, if I was, I'd promptly go to svc desk and say, "Huh???? but YOU said ...!!"

[greenrays]

I'd ask manager when you are in the store to find out. Don't ask a cashier, they normally make crap up anyways!

[zoeys_mom]

Jaws1, it is on 59, you can't miss it. I drove past it on my way out of town, dh wouldn't stop to let me look around :sad:

[FreckleTown]

They are very coupon friendly . Nice cashiers. D/T 3 like coupons and yes, they take printables.

[jaws1]

Originally Posted by zoeys_mom Jaws1, it is on 59, you can't miss it. I drove past it on my way out of town, dh wouldn't stop to let me look around :sad:

at 59 & 99? ... been a while since I've been up that way. Isn't there a HEB & Walmart right there, too (between 59 & old 90)? ... 3 d/t might make it worth it ... although, I can hit 2-3 stores in Katy for about the same miles ... hmmmm...

[zoeys_mom]

Well, it seems I am going to get to tour the new fabulous store and speak with the Consumer Affairs manager. What, besides the coupon policy would you guys like me to ask her while I have her undivided attention?

[jaws1]

Originally Posted by zoeys_mom Well, it seems I am going to get to tour the new fabulous store and speak with the Consumer Affairs manager. What, besides the coupon policy would you guys like me to ask her while I have her undivided attention?

if it's Ruth, tell her thanks for putting up with me!! If it's not, tell 'em she's a nice lady!!

now ... questions ... hmmm, how many hours you gonna have her?
AND please tell them thank you for getting involved with the Shortcuts problems!!! (but I still haven't figured out if, next time I don't have a Q come off, if I'm supposed to contact SC or Kroger to get it fixed, since I reached the "dispute limit" SC set:shrug7:)

My biggest question is how come they allow managers to drop Q acceptance to 1 d/t instead of keeping our region 3 d/t. (I realize mgr's have to have some authority, but seems like driving customers away to HEB & Randall's it should be Division or Corporate decision.) ... couponers buy meat, veggies, prescriptions, and a lot of stuff that we don't have Qs for ... where would they prefer we spend that $$, 'cuz Randall's also does 1 d/t AND offers loadables on their card, (and has higher quality meat, at least on the beef)?????

When are they going to start paying me for bringing my reusable bags? like the do in other region. -- I give Kroger a LOT of free advertising, using those bags. Seems like I should at least get ¢ per bag at check out OR 3d/t at ALL stores in region for all that free advertising! (and I had to pay for the bags to give them free advertising... go figure!)

How often, if ever, are they gonna do Super Doubles? will it last more than ONE day? and will they remember to re-set computers to do d/t after it's done (next time)!

What is the definition of:
Ground beef
Fresh chicken
or do we need to get the Meat Mkt Mgr to write that on the products as we buy them? (only partially )

Please inform managers that couponers are NOT the only people that can clear shelves on good sales (what comes to mind is months ago when they had bags of Totinos Rolls for $1 -- couponers got blamed for clearing shelves -- WHO wouldn't stock up on them at that price????) ... a lot of other shoppers do it, as much or more than couponers. Add to that, we only get the number of items that they allow Qs to d/t (1-3) at a time, NOT a basketful!! ... and inform managers that it's corporate policy to d/t, and CORPORATE sets the prices, -- it's not OUR fault we get some items at excellent prices or free, we're following CORPORATE rules so some managers/employees shouldn't get mad at us for doing so ... and driving customers to HEB & Randalls in the process.

And, how come, when you write corporate about a Q question, they send the same "canned" response instead of answering the question? and take a LONG time to even get the canned response.

When are you gonna meet with this person? given time, I'm sure I could come up with a bunch more questions!!

[zoeys_mom]

lol, I can always expect to have a days worth of questions from you

I meet with her on the 7th and no it is not Ruth
Here is what I am getting from you so far:
1. Do managers have the discretion to set coupon limits and can they not clearly post that to make our lives easier
2. What happened to the bag credit that you had previous and are there any plans to bring it back? Target is doing it, hint hint
3. Super doubles, what is up with the rumors, we WANT to know
4. Is there a better coupon policy in WRITING than the canned response that doesn't answer even half the questions that I have sent more than twice now