another problem/change???

[jaws1]

Was coming to this board, and notice a thread (in Krogers Great Lakes region) about SC and MQs ... seems one customer's been told can't use both, considered double-dipping ...

What a complete JOKE, if it's true ... why?
1. you don't know SC comes off until it comes off ... IF it comes off
2. as much as SC has shorted customers, how dare they?

I am seriously hoping this person just encountered an unknowledgeable employee and that this is NOT a policy change. But, just wanted to forewarn in case anyone in our region starts hearing this.

Obviously, these loadable Q programs have a LONG way to go before they reach perfection in redeeming on EACH AND EVERY required purchase.

Perhaps the letter I plan to send tomorrow will have some impact on staving off such an unpopular decision in our region.


While I'm talking about loadables, anyone else having problems getting responses from CF about Qs that didn't redeem?

What is it lately? Is Mercury in retrograde again? -- If so, it's going to be a good time for these companies to re-think their decisions if they wish to continue repeat customers. .. I just hope they have any repeat customers left by the time they finish re-thinking.
Seriously beginning to wish I'd (buy a ticket and) win the lottery and buy myself a tropical island ... or 1,000 acres somewhere and put my house in the center, only access by helicopter or horseback, with plenty of farm and ranch land in it so I could tell all these people what to do with their policies! (course, I'd have to hire the folks to help maintain the farm and ranch ... still, wouldn't be a bad life!)
Anybody wanna move to JAWS country, set up our own rules (basically, leave me alone and I'll leave you alone)?!!-- I get to be queen of the world, though (and you already have an idea of how I am when I feel someone's trying to "pull a fast one" on me)!

[flemishe]

A couponer friend in my area contacted the sc company a while back, and they did indeed say to her that you are supposed to use one or the other, not both coupons. However, I'm with you--how are you supposed to remember what was loaded, etc so as to not use a paper Q?

[texxie]

well, for me, it seems like that's the case anyway. I mean i've had so many issues with SC...blech...won't get into it. I'll just say that my paper q's are a given so those are what i use to make my grocery list and to est. my OOP. if and i say IIIIIIFFFFFF my SC actually does come off....gravy.

[patts]

I gave up on loadable q's long ago. It was more trouble then it was worth to me. If you'd like to include me as another example in your letter tomorrow of a Kroger customer who thinks the loadable program is lousy, please do so.

Thanks for the efforts you've put forth on behalf of HCW members!!

[Mom2Dylan]

How does Kroger know what you have on your card? You think they track it? The person at the register does not know and I am sure they don't care either.

[Frugalite]

I was at the Flower Mound Kroger on Saturday and all 5 of my loadables from coupons.com showed up along with the item as it was scanned. AND they took my internet coupons too. I gave up on internet Qs a while back, so that was a nice surprise.
This Kroger doesn't take more than one like for d/t, sadly, but saved a bundle anyway.