Kroger TX/LA-- Q Answer from SW Division

[jaws1]

Here is a copy of the email Ruth just sent me!! She works in Consumer Affairs in the SW Division office. I am also going to send her a copy of the email I send to Shortcuts' advertisers/retailers about shorting customers ... already warned her ... and will be changing that letter (which haven't gotten sent out yet, was waiting on this result)!!

fromTaylor, Ruth L
to J S
dateFri, Aug 28, 2009 at 1:56 PM
subjectRE: Coupon Policy
mailed-bykroger.com
1:56 PM (2 minutes ago)

Jo Ann,

Now I know why it came back I had perk instead of pers. [why her email this morning was returned to her]

By this weekend, all scanning systems in all of the Texas locations should be back to the limit of 3. Some are already there, but the honest answer is not all of them have been changed back yet.

Thanks again for taking the time to give us your response. We know that there are several options for customers to shop I this marketing area, thus I want to make sure I say thank you for choosing to shop at Kroger.

Ruth Taylor
Consumer Affairs
713-507-4806



on the phone, she said it might be Sunday before all the re-sets were done, so be patient!

[chriscree]

Yipee!!!!

[jaws1]

Yep! ... told her she made a LOT of people's day with that information!!!!!!!!!!

one less company on my "S" list! ... SC, here I come! (and she seemed taken aback when I told her about that policy ... said she'd get the email to the appropriate person to deal with it, and I think she will!)

[mpmama2re]

so even the krogers that were limiting to 1 q before super doubles will go back to 3?

[Ajack]

You just made my day!!!! Thanks for letting us know.

[courtneyrtr]

THANK YOU!!!! I'll have to try and see if it works on Sunday!

[BringontheWonder]

so even the krogers that were limiting to 1 q before super doubles will go back to 3?

I have the same question. Waiting eagerly to see if I'm taking local Kroger off my sad face list. lol

[houstonmom]

Thank you !

[cupcake85]

Awesome!!

[ddjoe]

Rosenberg Kroger is D/T 3; just went today.