Kroger (Southeast) ~ Question: Maybelline problem

[1busymemaw]

I went tonight to get my 31 lipsticks and use my $4.00 coupon. Some of the items were $3.50 and some were $3.99. The store would not honor the $4 coupon stating that the mfg. would only give them back what I paid for. I just noticed that they only gave me 31 credits for $3.50. I have to go see the manager tomorrow. Give me some words of wisdom to enlighten this guy please.

[ladywaterwind]

o.O

Overage is good but not something to always count on.

If your items were 3.99 and they only gave you 3.50 is the only thing you should be calling about. If not, then you got the items free, and overage would have been great, but should not have been counted on.

[willisfmly]

I would argue the fact that they will get face value plus $.08 per coupon and that they are cheating you out of the the other $.50 by not giving it to you!!
That being said you probably still won't get the overage but its worth a try!!!

[Crsybear05]

i am sorry.. but i didnt know about this??

What is the lipstick? Is it a mark down? When did the coupons come out?

thank you

[tdgirl]

31? You might have flown under the radar and everything would have been fine, but 31 at once tripped you. Next time, if possible, just do a few at a time, they may not even notice next time. :)

[eisor]

Actually, you can't fly under the radar at Kroger. The coupon will beep if it is worth more than the item. So, whether buying 1 or 31, the coupon would beep.

I think the only case you have here is that you should have been given some credits for $3.99.