New Coupon Policy...

[coupongirl09]

I have been shopping my local Kroger in Urbana for years with my coupons and last night went in to grab a few items on sale. I got 10 for 10 of the quaker quakes and 10 for 10 of the softsoap and some produce etc. I rang up my order took coupons to the guy at the self check out. He walks over and says we can only take 3 of the same coupon. What?? When did this happen? I was just in there a few days ago and had more than 3 of the same coupon. He says this is the policy and they are cracking down on the cashiers about taking more than 3 of the same coupon. I was furious, this is not posted anywhere and he says in the bottom paragraph of the ad it states we have the right to reserve limits etc. So I had him take off the 14 items paid and left!! Needless to say I don't think I will be shopping there anymore!!

Sometimes they make you feel like using coupons is stealing from them or something!! I have 3 kids and we coupon daily!! Seems like they don't want our business or something. I cleared no shelves with what I got. I even left coupons on the shelves for other people to take advantage of the offer.

Anyone else having trouble with this anywhere else? I was mortified not to mention mad!!

Trish

[mamapajama]

Same thing here at the Lansing store. My DH went there for the Quaker deal. Was told only 3 coupons. Then had the nerve to ask if he wanted the rest of his coupons back.

I can see limiting the amount of coupons that they double. But limiting the face value coupons? Give me a break.

We have been making trips there and picking up our quaker rice cakes. So I guess they are taking our coupons any way.

I don't see why they care if we are doing it all in one trip. Don't they get it that we are still going to get the deal? Just in multiple trips. I think that I will be talking to a manager about this.

[gottagogrrl]

Hey...it could be worse! I work for Kroger and was interrogated by Risk Management for my "excessive" coupon use. They had no case in the end , but I had to explain to them why I wanted 18 bottles of mustard. Wish I would have been more 'creative' in my answer.

[kurautismnow]

About twice a month I make a trip to my closest Kroger, 19 miles away! I've been going there for about 2 yrs. now. This has always been thier policy where I shop. The cashiers there are so STRICT too! Ugh.

I guess the different stores can limit what they like, or it sounds that way! Drives me crazy! I bring hubby with me so we can at least get 6 of the good buys instead of 3. We also have left the store and gone back in. Would just be a lot eaiser if they would let me use the coupons I want in the first place! It's not like we are clearing the shelfs or anything! I mean there getting there money plus!

[kval07]

Same thing here at the Lansing store. My DH went there for the Quaker deal. Was told only 3 coupons. Then had the nerve to ask if he wanted the rest of his coupons back.

I can see limiting the amount of coupons that they double. But limiting the face value coupons? Give me a break.

We have been making trips there and picking up our quaker rice cakes. So I guess they are taking our coupons any way.

I don't see why they care if we are doing it all in one trip. Don't they get it that we are still going to get the deal? Just in multiple trips. I think that I will be talking to a manager about this.

Which Lansing store? I have shopped at all the Lansing/Okemos Kroger stores and have never been limited to 3 of the same. I haven't been buying tons of stuff at Kroger lately though, so I may have missed it.

[mamapajama]

The West Saginaw Lansing store. I have never had a problem until now. The policy has to be very NEW.. I was just there last week and not a word was said. I just don't see how they think that they are losing out of money when they get the whole amount of the coupon plus some.

[kval07]

The West Saginaw Lansing store. I have never had a problem until now. The policy has to be very NEW.. I was just there last week and not a word was said. I just don't see how they think that they are losing out of money when they get the whole amount of the coupon plus some.

Ah, okay that explains it. I am in Okemos, so I rarely if ever go to that store. The next time Kroger gives me a reason to use more than three of the same coupon, I guess I'll find out.

[Weinergirl]

Yikes... I just went to my Kroger yesterday and used 6 of the McCormick's qs and 4 Angel Soft to get my freebies... The cashier didn't say anything about using multiples. I hope they don't start giving me a hard time!

[jillypilly]

Went to my local Kroger in Mt. Gilead Ohio today and wondered if they would say anything after reading this thread. I had multiples (3 or more) for several items and the cashier didn't say a word, whew!!

[momtimesfive]

My Kroger has had a limit of 3 like coupons for at least 6 years I think. It can be an inconvenience, but I make multiple trips.