Coupon Policy: What is your Krogers Coupon Policy?

[misse]

Making life better has quit...?????

[danas_mom]

Well that sure didn't take them long.

[julesjasin]

Well they didn't work here for me in Houston on my Kroger Card anyway

[pedspeech]

Updated OP. What a bummer.

[cakegirlz]

Does anyone know where I can find Kroger's coupon policy? I saw a post on here the other day but dont remember where. It had Kroger's policies for taking IP's. I wanted to print it off so I can have it in hand if they try to refuse them since I have several. TIA

[cillastevens]

each kroger has their own policy posted at the customer service desk.

my kroger allows IP's as well as will double and triple

[acarra78]

Our Kroger in Cabot, Arkansas allows 1 IP and doubles up to 8 coupons that are .60 or less. Some cashiers accept more than 1 IP and some don't but always only doubles up to 8 coupons. No doubles....no fair! :frown:

[pedspeech]

I looked for it and apparently that post got deleted when things were switched around recently. As the others have said though, it was more of a compilation of people's experiences rather than hard and fast rules, so printing it out to take it with you wouldn't really have been too beneficial.

On the whole, for most of the Delta region it seems like people were able to use IPs that weren't too high (more than a couple of dollars) and that they were able to double up to eight like coupons of .60 or less. My store doesn't have a coupon policy posted (and none of them were able to tell me anything about it), so I have just learned what works for me (which are the rules I stated above). The register automatically doubles the first eight like coupons and ones after that are deducted at face value.

I am pretty sure that tripling coupons only happens in the Jonesboro area. (If anyone else's area stores do, let me know!)

[cakegirlz]

Thanks for all the help. I finally emailed Kroger and this is the response I got back.

Thank you for contacting The Kroger Co. regarding the Coupon Policy for stores in your area. Our policy is as
follows:
· We will DOUBLE Manufacturers' "Cents Off" coupons whose value is .60 cents or less.
· We will double up to EIGHT (8) coupons per identical or "like" items during one shopping visit. Any
additional manufacturer coupons for that "like" item will be redeemed at face value.
· You must purchase product in sizes specified on coupon.
· Offer applies only to Manufacturers' "Cents Off" coupons for items we carry.
· We do NOT double "free" coupons, Kroger coupons, retail food store coupons, or items prohibited by law.
· Amount refunded cannot exceed the cost of the item.
We do accept Internet coupons, providing the following is true:
· The coupon is not for a free product or for more than 75% off the original cost - we do not accept those
from the Internet.
· The coupon scans properly at the register. If the registers do not register, it is most likely not a valid
coupon.
· The coupon is not altered in any way.
Customers who have registered their Kroger Plus Shopper's Card do receive mailings on occasion that have special
coupon offerings based on their shopping habits. If you are not receiving any Kroger Plus mailings, please provide
us with your name, complete mailing address, phone number and Plus Card number and we will be sure you are
correctly registered with us.
We hope this information is helpful. If you have additional questions regarding our coupon policy, please feel free to
speak to store management. They will be glad to assist you. Thanks again for contacting The Kroger Co.

Sincerely,


Russ Taylor
Consumer Affairs
Reference: 5514377

[MyThreeKids]

I used my first IP coupons today at two different Krogers in the Cordova/Memphis area to get the juicy juice deal. Anyway, I used 8 coupons this morning without any problem, the cashier even asked me if I needed a special program to print the coupons. Then I went to another Kroger and used 8 more coupons to get more juice. The second time though the cashier (maybe an assistant manager?), said I could only use two of the same IPs on one transaction. He was nice in how he said it, and said that he would let me do it this time, but that is their policy. Has anyone else been told this before? I have no problem with it, if that is their policy. I am just confused on why I was able to do it at the first Kroger. Do all of the krogers have different rules for coupons?
Thanks for reading,
Karen