General Coupon Policy for Kroger (Delta Region) and Official "Digital Coupons Policy"

[pasharain]

MOD NOTE: This is a "general" policy. Thus, actual policies may differ from store to store. Please post differences in your store's policy to this thread (include your store's location). A Wiki is also available so that varying policies can be found quickly.

Click HERE for Official "Digital Coupons" Policy.

Dear Valued Customer:

Thank you for contacting Kroger regarding our Coupon Policy. Our coupon policy varies by division. The policy for stores in your area is as follows. Please note that this policy is our most current and it is subject to change without notice. For further clarification of this policy, please speak directly to store management.

The store manager has the right to accept, decline or limit the quantity of coupons or items used or purchased in a single transaction, by a single customer, or in a single day.


General Coupon Policy:
* Manufacturer E-coupons will redeem automatically when Kroger Plus Card is scanned and will not be doubled.
* Manufacturers' Paper or Internet 'Cents Off' coupons of $0.60 value or less will be doubled.
* All other Manufacturer coupons will be redeemed at face value.
* Coupon size and quantity requirements must be met and coupons must be in date.
* Kroger will not double 'Free' coupons, Kroger coupons, retail food store coupons, or items prohibited by law.
* Amount of coupon cannot exceed the cost of the item.
* Only 1 Manufacturer coupon redeemed per item, maximum of 8 identical coupons double on any one order.
* Paper Manufacturer coupons and Manufacturer E-coupons cannot be used on the same item.
* Limit of 1 Kroger Coupon and 1 Manufacturer coupon per item. Total redeemed cannot exceed value of the item.
* Catalina coupons are to be used on a future shopping trip.
* Manufacturer Internet coupons up to $1.00 will be accepted.
* "Free" Manufacturers' Internet coupons are not accepted.
* We reserve the right to reject any Internet coupon that is altered or does not scan properly.

Pharmacy Coupons:
* Competitor pharmacy coupons are accepted.
* LCM or competitor coupons may not be used in conjunction with our $4 Generic Program.

I hope this information is helpful to you. Please let me know if I can assist you further.


Sincerely,


The Kroger Co.
Customer Service

[pasharain]

Digital Coupons Policy

MOD NOTE: Click HERE to read this policy on Kroger's Official Website.

Customers choosing to participate in the digital coupons are required to have an active online account with a valid, associated shopper card. Kroger employees or partners are prohibited to set up or otherwise maintain an online account not specifically associated to that employee or employee household.

A valid shopper card or an alternate ID is required for the use of digital coupons at the time of purchase.


Digital coupons and offers are deducted from a customer purchase prior to paper coupons or any other discounts and cannot be added back or removed once card has been scanned.

• Limit one use per digital coupon per transaction
• Digital offers cannot be combined with manufacturer paper coupons on the purchase of a single item
• Digital offers do not double
• A limit of 150 coupons can be loaded per household at one time

The store manager has the right to accept, decline, or limit the use of ANY digital