Kroger (Delta) ~ Question Kroger Chain Stores:right price guarantee?

pedspeech · 11-14-2006, 02:41:58 PM

I have a question about Krogers in general. Is it corporate policy for them to give you an item free if it scans incorrectly? I just moved from Memphis and all of the stores there did that (when you asked). In my new town (in MS) the lady looked at me as if I was crazy when I requested it and said that they would only adjust it to the right price. Just wondering if anybody else knows about this.

kurlisola · 11-14-2006, 03:36:14 PM

My stores have the guarantee. I've used it a couple times. I'm in Virginia.

You might want to drop a line to corporatate & find out the policy.

luvmy3boys · 11-14-2006, 04:10:28 PM

My store also has the guarantee. I would also contact corporate.

MrsPinecone · 11-14-2006, 04:12:34 PM

I don't know if the answer is here, but...

Kroger FAQs

flowergal · 11-14-2006, 04:16:14 PM

Originally Posted by kurlisola

My stores have the guarantee. I've used it a couple times. I'm in Virginia.

You might want to drop a line to corporatate & find out the policy.

WOW! I shop at the "beach" and that store does not give you the item free, they only adjust the price.

Now they do back their brand items 100%, no questions asked.

I need to check out their site, because I have caught them many times not ringing up the correct price.....now Farm Fresh will give you the item for free, but only the first one.

luvmy3boys · 11-14-2006, 04:19:03 PM

Originally Posted by flowergal

WOW! I shop at the "beach" and that store does not give you the item free, they only adjust the price.

Now they do back their brand items 100%, no questions asked.

I need to check out their site, because I have caught them many times not ringing up the correct price.....now Farm Fresh will give you the item for free, but only the first one.

Kroger policy is also only the first one, you get the difference back for the others.