Kroger CHANGES Coupon Policy as of 10/10/11!!!!!

[JoesWife]

Here's the link to Kroger's Facebook page with their new coupon policy.

Here is the new coupon policy

~ We reserve the right to limit no more than five (5) paper manufacturer coupons for the same product, each coupon value considered (1) coupon in the same transaction
~ Limit one manufacturer coupon (paper or digital) per item purchased
~ Expired coupons are not to be accepted
~ Couponed items will not be sold to dealers

Note: The store manager has the right to accept, decline or limit the use of any coupon

Internet Coupon Restrictions/PAH Coupons (print at home coupons)

~ "Free Item" internet coupons can be accepted if all purchase criteria is met
~ Only one internet coupon per item will be accepted
~ Only two internet coupons per manufacturer per customer, per day
Internet coupons that display characteristics below will not be accepted [note: I'm going to try to contact Kroger and find out if this means that we can only use ie: 2 General Mills IPs in one day...which as we all know includes a LOT of products! If anyone knows the answer to this question FOR SURE (spoke to corporate/see a corporate statement), please let us know ASAP!]

• blurry
• out of proportion
• do not scan properly
• appear to be altered in any way

Doubling (if applicable)
~ Manufactures coupons 50 cents and below will automatically be doubled [the following is pulled from the paper: coupons between $0.50 - $1.00 will be redeemed for $1.00, coupons over $1.00 will be redeemed for face value]
~ Doubling does not apply to the following coupons:

1. Free
2. Kroger
3. Catalina
4. Retail Food Store Coupons
5. Electronic Coupons
6. Items Prohibited by law

MOD NOTE: That's all we know right now...I'll add information to this Post as we get it. If you have any questions Ask in the Thread or PM me HILLARYEF directly and I'll do my best to get back to you ASAP!

[hillaryef]

WOW...these are NOT the best...but they are spelled out there I guess.

Thank you SO much Darcy for the heads up!! I really appreciate it! I don't know when I would have caught that.

-H

[JoesWife]

Saw it on the news. Boo!!!!

[hillaryef]

Here is the new coupon policy
(thanks to JoesWife for the heads up!)

~ We reserve the right to limit no more than five (5) paper manufacturer coupons for the same product, each coupon value considered (1) coupon in the same transaction
~ Limit on manufacturer coupon (paper or digital) per item purchased
~ Expired coupons are not to be accepted
~ Couponed items will not be sold to dealers

Note: The store manager has the right to accept, decline or limit the use of any coupon

Internet Coupon Restrictions/PAH Coupons (print at home coupons)

~ "Free Item" internet coupons can be accepted if all purchase criteria is met
~ Only one internet coupon per item will be accepted
~ Only two internet coupons per manufacturer per customer, per day
Internet coupons that display characteristics below will not be accepted [note: I'm going to try to contact Kroger and find out if this means that we can only use ie: 2 General Mills IPs in one day...which as we all know includes a LOT of products! If anyone knows the answer to this question FOR SURE (spoke to corporate/see a corporate statement), please let us know ASAP!]

• blurry
• out of proportion
• do not scan properly
• appear to be altered in any way

Doubling (if applicable)
~ Manufactures coupons 50 cents and below will automatically be doubled [the following is pulled from the paper: coupons between $0.50 - $1.00 will be redeemed for $1.00, coupons over $1.00 will be redeemed for face value]
~ Doubling does not apply to the following coupons:

1. Free
2. Kroger
3. Catalina
4. Retail Food Store Coupons
5. Electronic Coupons
6. Items Prohibited by law

(I'VE ADDED THIS TO THE FIRST POST!)

[BJRichards]

I imagine it will only be a matter of time before it hits our area here. We are still getting triples up to 50 cents. It's only a matter of time. Thanks TLC...thanks a lot. :p

[cintinative]

Kroger Rolls Out Change To Coupon Policy - Project Economy News Story - WLWT Cincinnati

here's an article. This does not appear to be good news.

[$Saving!]

I imagine it will only be a matter of time before it hits our area here. We are still getting triples up to 50 cents. It's only a matter of time. Thanks TLC...thanks a lot. :p

I really, really wish Kroger would adopt a flat out corporate wide coupon policy.

In our Raleigh NC area, we have apparently managers who have the authority to do as they please (as I note in the policy posted here, it can be at the whim of a store manager what will/will not be accepted and quantities etc).

One store will allow multiple "like" coupons - although they can't tell me a number, but I've redeemed as many as 6 identical coupons in one pass without a problem.

They only double up to 50 cents, anything over 50 is at face value.

But one of the two stores, which are about 10 miles apart, only accepts 2 "like" coupons per transaction.

Very hard to instill customer loyalty when policies are so fluid and apt to change on the whim of one person.

[princess3369]

my store has been doing that for a while!!!

[lakies]

I wonder if you do a special order for an item...if they will let you use multiple coupons on that special order.

If not, this means I will be changing my shopping habits...more trips, or buying versions I don't like to be exchanged later for the versions I do like, or going to Walmart for a price match.

I ask because the line in the policy says:


"~ We reserve the right to limit no more than five (5) paper manufacturer coupons for the same product, each coupon value considered (1) coupon in the same transaction"

Taken on face value of the statement, "reserve the right" does not mean 100 percent no on using more than 5...what do you all think?

[charmingmoms]

I speak with the mgmt of my store at least 3 days a week. I also help order and they said at their training meeting a few days ago, they were told by upper mgmt that it was the store directors discretion on when to impose the limit. He was told that if someone came in and wanted to use "hundreds" of one coupon then he has the "authority" to impose a limit.

Now, this is for my store personally. I had asked him what we(over 5000 couponers in my town) needed to do because we pre-pay for our quantities so we don't "shelf clear". He said he would waive the policy unless it got out of hand.

The reason I asked is that our local food bank also excludively purchases from Smith's and they have used coupons for the last year, so this policy affects them as well.

I wonder if you do a special order for an item...if they will let you use multiple coupons on that special order.

If not, this means I will be changing my shopping habits...more trips, or buying versions I don't like to be exchanged later for the versions I do like, or going to Walmart for a price match.

I ask because the line in the policy says:


"~ We reserve the right to limit no more than five (5) paper manufacturer coupons for the same product, each coupon value considered (1) coupon in the same transaction"

Taken on face value of the statement, "reserve the right" does not mean 100 percent no on using more than 5...what do you all think?