Post your Kroger Questions here!

[OneCent]

I loaded the P&G coupons on my card before I left at 4:15, got an acknowledgment email at 4:24, then shopped at 4:45 and nothing came off my total!
I see that I can email customer service at P&G, but can they do anything? I had my $50 purchase for the $120 coupons, and really don't want a huge hassle.
help! Thanks!
Penney

[searcher]

I loaded my coupons on my Kroger card for what I wanted to buy this evening and it loaded within 10 minutes. I had sat and figured out $25.00+ worth of stuff to get the $5.00 off, plus a few sad little coupons lol! I checked my receipt and I did get all the coupons off plus the extra $5.00 off, so basically I got the large Folgers ($5.99) for .74 cents! I spent $31.32 but on my CRT said I saved $19.38. I am half way toward my $50.00 P&G total! woo! hoo! The Puffs were $1.99 box and I have not seen them that low around here for a while. Since I did not have any coupons for Puffs, I only got four boxes. After DH and me both sniffleing for the last couple of weeks we were completely out. I can't stand to blow my nose on TP! I love my Puffs!

[sagge]

Originally Posted by OneCent I loaded the P&G coupons on my card before I left at 4:15, got an acknowledgment email at 4:24, then shopped at 4:45 and nothing came off my total! I see that I can email customer service at P&G, but can they do anything? I had my $50 purchase for the $120 coupons, and really don't want a huge hassle. help! Thanks! Penney

I just noticed on the site it says the coupons are available one hour after loading. I would email CS and see what they say.

[powellzk]

Does Kroger take competitor coupons? I just got my costo circular and it has tide q I could use.

TIA
Nancy

[cecismom]

Originally Posted by powellzk Does Kroger take competitor coupons? I just got my costo circular and it has tide q I could use. TIA Nancy

Nope, unfortunately their official policy does not allow it.

[MoDo84]

Just wondering about the official "rules" about rainchecks. The hubby tried to get a raincheck for the Captain Crunch cereal (his fave) that was 2/$4. But the CSM wouldn't let him because she couldn't find it listed in the ad. I've never had to get rainchecks before so I'm not too sure on the rules. TIA!

[cecismom]

Originally Posted by MoDo84 Just wondering about the official "rules" about rainchecks. The hubby tried to get a raincheck for the Captain Crunch cereal (his fave) that was 2/$4. But the CSM wouldn't let him because she couldn't find it listed in the ad. I've never had to get rainchecks before so I'm not too sure on the rules. TIA!

I think their official policy is for advertised items only. I could have sworn that the Quaker Cereals were in the ad. Sometimes their items are officially advertised in one circular but then the tag has the item for several weeks. I would call and ask for the manager on that one and ask. I think you were in the right.

[searcher]

I went to the Kroger website and picked my preferred store where I live. I then found the "contact us" at the bottom of the page and I emailed them to ask about the coupon policy.
They emailed me back a couple of days later and told me there policy. You could do that with the rain check question as well I would think?

[mbcalder]

i have a question to. i made a trip to Kroger's to get the Dial 3 pack bar soap. it was on sale 10/10 and i had .35 cent coupons. i noticed when i was scanning them that it did not double any of them ( i was doing self checkout). i pressed the call button for help, the attendee walks over and says "what?" i thought oh no here we go. i said my coupons didn't double. she said oh honey they did. i said no i had ten coupons. so do i need to cancel it and re-run it? she said no we could do that a hundred times it wouldn't work. i said okay. so she leaves is gone for a little bit and then comes back. she says we don't know why it didnt double, but i manually did it.

has this happened to anyone else? i was so glad it didn't happen on the free toilet paper deal as my store was very cranky about that!

[arose304]

Megan there has been talk the Dial coupons start with a 9 and they do not double. At least she did it for you but that is why they did not double normally like they usually do.