Kroger says there's been no limitation on coupon policies

[jaws1]

The Kroger Co. ( KR - news - people ), which operates the nation's largest traditional grocery chain, launched a website about 18 months ago that allows customers to download coupons to their store discount cards or onto home computers to print. The site added a mobile phone coupon app last year.

"We've seen slightly more complex couponing, which can take longer for us to help our customers exit the store," said Kroger spokesman Keith Dailey.

The so-called extreme couponers make up a small portion of customers and Kroger has not been forced to limit coupon use because of the trend, he said.

"But we're certainly keeping an eye on the industry," Dailey said. [unquote]

Here are a few sites where you can read the full story and leave a comment, if you like!
Extreme coupon cutters save cash, teach their ways - Forbes.com

Extreme coupon cutters save cash, teach their ways - CBS MoneyWatch.com

Extreme coupon cutters save cash, teach their ways | khou.com Houston

Coupon devotees slashing grocery bills - Toledo Blade

Extreme coupon cutters save hundreds on grocery bills, teach craze to new disciplines - The Washington Post

Extreme coupon cutters slash costs - The Globe and Mail

[tiffieturtle86]

[QUOTE=jaws1;2989926]

The so-called extreme couponers make up a small portion of customers and Kroger has not been forced to limit coupon use because of the trend, he said.

"But we're certainly keeping an eye on the industry," Dailey said.

IMHO:

Not forcing a limit huh... interesting. Wonder if he's been around my neck of the woods lately.

Considering every store I've been to around Central Illinois has a sign laminated and posted at the Customer Service Counter that now states they will only double 2 like coupons and accept 10 like coupons for a product without doubling, I'm pretty sure they do have a coupon policy.

I'll give corporate the benefit of the doubt even: It may not be a corporate policy, but the managers in over 7 stores in Central Illinois have the exact same sign posted in the exact same locations that state this new policy. Could it be something from the managers? Maybe, but I find that very hard to believe. And if that was the case, who's to say you couldn't go to corporate and have them "adjust" the policy to their non-existent coupon policy by calling the Customer Service Line and have them re-issue doubling credit to your Kroger Card? And if managers are allowed to invoke policies, which from what I understand they can, then corporate needs to state that information so that it is accurate.

In the end, I don't stockpile on such a large basis to need, say, 10 coupons for the same item doubled, and I'm sure many others are like me (will wait for the next MQ & good sale cycle), so this policy change-- that "doesn't exist" according to corporate, but does in Central Illinois-- really doesn't affect me that greatly. There's my two cents for the day!

[cody82414]

nothing has changed at my local store :)

and no signage here

[tiffieturtle86]

nothing has changed at my local store :)

and no signage here

You are lucky! Where about in Illinois are you?

[wilddust]

The Rockford stores limit 2 double coupons for the same item per transaction.