FAQ: Frequently Asked Questions

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1.800.289.8343
Updated 07/11/11

Contact
Hy-Vee, Inc.
5820 Westown Parkway
West Des Moines, Iowa
50266-8223
1-515-267-2800
1-800-289-8343

Hours of operation: 9 a.m. to 4 p.m. Monday through Friday (except holidays).

Click HERE to use their online contact form.

Coupon Policy
Click HERE for HyVee's current policy located on its Official Website.

Facebook
Click HERE to "Like" HyVee on Facebook and stay up to date on special offers, promotions, events, contests and more!

Price Matching
Official Word is NO, HyVee DOES NOT price match.

Recalls
Click HERE for an up to date listing of HyVee product recalls.

Store Locator
Click HERE to locate a store near you and get your store's address and telephone number.

Twitter
Click HERE and follow HyVee to stay up to date on special offers, promotions, contests and more!

Upromise
Click HERE for full details about Upromise program and how to participate. Then each time you purchase selected products you will earn cash back for college or yourself. *See Mod Note Below.

Upromise also offers new "clipless" ecoupons each month to load to your Preferred Savings Club card for even more savings! Click HERE to see current ecoupon offerings.

Please Note: You must have a HyVee Upromise key tag to take advantage of this offer. Don't have one? Pick one up at the customer service counter of your local store.

Please remember to present your HyVee Upromise card either before or during checkout as Upromise-eligible purchases cannot be registered once your checkout transaction is completed.

*MOD NOTE: Not going to college? You can still participate: Although the Upromise program encourages using the funds for higher education, you DO NOT have to use the money for educational expenses. The Upromise site explains that "members may choose to withdraw the money they’ve saved for other purposes if they wish."

Weekly Ad
Click HERE to browse your local Weekly Ad.

Got a question not answered here?
Post it to the forum to get answers from other members who shop HyVee.