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11-24-2009, 05:32:00 PM #11
Re: HyVee Sick of Overcharges!
I went back to Hyvee today to look for the ICBINB sticks again (no luck), but I wanted to get more pudding. So I got 30 more boxes of pudding, all different flavors again, like last week. After I checked out, I realized that yet again, I was charged 83 cents each for the 5 tapioca's that I got. I went up to CS and pointed it out to her and the mgr went and checked for the sign and came up and said that they should all be 50 cents. Well I of course used coupons (1.25/3) and my total was $5.42 and they had to give me back $4.47, so 30 puddings only cost me 95 cents! :) They didn't seem too happy, but it is not my fault, especially since the CS clerk last week specifically told a guy when I was standing there, to make sure he went and changed the price in the system and that was on FRIDAY! I honestly didn't expect it to happen again, but I'm glad I checked my receipt. Maybe they will NOW go change the price on the pudding, for the last day of the sale! Just makes me wonder how many people got ripped off this week and didn't notice.
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11-30-2009, 11:17:12 PM #12
Re: HyVee Sick of Overcharges!
When I went to the University Hy-vee in Windsor Heights (DM) I noticed that once I was overcharged from what the sale sign said. The checker immediately gave me the item for free once they confirmed their mistake. I didn't even know about the policy.
But then a few weeks ago at a different store I was in there early on a 1-day sale and got charged for the regular price. I can imagine snafus happen with 1 day sales and computers. But annoying for sure - I try to look at the screen as things ring up but sometimes it's hard. Especially if I have a kid with me!
I felt like a pain in the neck but a checker didn't scan all of my coupons last week - I think a few were stuck together. He was nice enough about it. But you're right, you do need to watch. :\
Amy

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