kind of blown away!!!! want to know what cashiers think?

[ari'smom]

Ha ha, thanks for sharing this.

[bali1228]

On the other hand, I have had cashiers mention how good it is to meet nice couponers who aren't rude and nasty to the clerks. In the end, I think some people are just going to be rude and nasty whether they are couponers or clerks, and it has nothing to do with their profession or shopping habits. Maybe that is not the case in other areas, and maybe I am just lucky to be where I am. If that is the case, I am sure grateful. :)

Too true, and a very wise observation Gertie. I think we all forget that people are who they are, regardless of whether they are at work, home, on a coupon run, or even at church.....some people just suck .

[EshuBarakeno]

Yep I did.. so far just a generic reply....

Thank you for notifying us about the web link on Facebook. I am eager to respond. I have sent this to the appropriate department so it can be addressed immediately and we will take the corrective action as soon as possible. We thank you for the information provided and we truly value your business.

Have a wonderful day!

CVS Customer Relations

Why am I not surprised?

On the off chance that they actually follow up, be sure to keep us updated.

[ScrappyDoo]

Apparently CVS is not as "eager to respond" as they say they are

[cheynesnana]

Apparently not.. I haven't heard another word and I see that the page is still there!

[ScrappyDoo]

So I decided to send them a note about that girl on the page putting the pharmacy customers' name on there (people who violate HIPAA really make me mad) and here is the response I got:

Dear Ms. Rebecca McLean,

Thank you for your e-mail. Thank you for bringing this Facebook page to our attention. We are currently investigating this matter. If you should have any other concerns, please feel free to contact us at 1-800-746-7287 option 3.

Thank you,

Jennifer
CVS Customer Relations

The reference number for this contact is 1379133.

[rheavon]

A reference number? That sounds serious.

But seriously, working in healthcare, HIPAA is no joke. Complaining about "this one lady who always comes in and empties her coupon binder" is one thing, but mentioning someone by name especially in relation to something health related and confidential is a big no-no.

[stacymarieb]

Well this page is still up on Facebook and its Nov 2nd. It doesn't look like they are going to do anything about it. That lady with her 200 coupons or whatever layed out on the counter was a little ridiculous but this website really ticks me off. I have been really timid about people seeing my binder to begin with and now it will be worst after reading this. Ugh I HATE rude people. I just have no tolerance for it.

[ScrappyDoo]

Well this page is still up on Facebook and its Nov 2nd. It doesn't look like they are going to do anything about it. That lady with her 200 coupons or whatever layed out on the counter was a little ridiculous but this website really ticks me off. I have been really timid about people seeing my binder to begin with and now it will be worst after reading this. Ugh I HATE rude people. I just have no tolerance for it.

That one girl on there seriously needs to be whacked with a binder. She is all over that page and keeps making reference to the fact that management can't do anything about her facebook stuff (which apparently is true)