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Thread: I can't even file a complaint! URGH!!!!!!

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    Default I can't even file a complaint! URGH!!!!!!

    I just received a call from Dish Network trying to give me their sales pitch.
    I asked how they got my number since I am on the National do not call list and my phone number is unlisted.

    The girl was clueless about what I was talking about. Saying "ummm I don't know a computer just gave it to me"
    Well no kidding sweet heart. I again repeated myself more clearly so I thought that she would understand.
    Stating I was curious how my number got into her companies computer as it is against the law to call someone for a sales call if they are on the national do not call list. Again see gives me the line she has no idea, that she got it from the computer.

    I can see this is going no where at all. I ask to speak to a supervisor. After waiting about 30 seconds she says that they are all busy and she is about to hang up on me. No I want to speak to someone. So I finally talk to Dave and I tell him my problem and I would like to know how they obtain phone numbers.

    He quickly tells me it must be a computer mix up, he will put me on the do not call list and hangs up. I did not even get a word in before he hung up which I am sure he did on purpose since he could really care less if I did not want them calling me.

    I went to the national do not call list to file a complaint. I verified that I was on it. Which I am, since March 2008. The only problem is I can not file a complaint because the number they called me from is not registered. Urgh!
    What is the point of the registry at all then!

    I am more frustrated knowing I have no recourse for them breaking the law!

    Sorry I just had to vent. If anyone knows of more recourse of a complaint I can take please let me know.

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    Default Re: I can't even file a complaint! URGH!!!!!!

    Don't you have to re-register every year?
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    Default Re: I can't even file a complaint! URGH!!!!!!

    Info for consumers:
    How long does my phone number stay registered?

    Telephone numbers on the registry will only be removed when they are disconnected and reassigned, or when the consumer chooses to remove a number from the registry.

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    Default Re: I can't even file a complaint! URGH!!!!!!

    I just add, that you use to have to resubscribe each year.
    But a law was passed in 2007 and went into effect in 2008 so that you do not have to.

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    Default Re: I can't even file a complaint! URGH!!!!!!

    I would complain and use the 1-800 number they list on their website as the number they called from. They probably have hundreds of lines. The main number should be sufficient to report the company for a violation. I am not sure why their number would have to be registered. I mean, anyone can open a business and call you and isn't allowed to if you are on the Do Not Call List. Why do the businesses need to register? Maybe this is a silly question.
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    Default Re: I can't even file a complaint! URGH!!!!!!

    Quote Originally Posted by MablesTable View Post
    I just add, that you use to have to resubscribe each year.
    But a law was passed in 2007 and went into effect in 2008 so that you do not have to.
    I'm not sure about that. Maybe it is different per state. I just did it five minutes ago because it was the last day to resubscribe for this quarter. It said I would be good until December 31, 2011.

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    Default Re: I can't even file a complaint! URGH!!!!!!


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    Default Re: I can't even file a complaint! URGH!!!!!!

    Quote Originally Posted by whatsfree4me View Post
    I'm not sure about that. Maybe it is different per state. I just did it five minutes ago because it was the last day to resubscribe for this quarter. It said I would be good until December 31, 2011.
    Maybe on a state level you have to. Here is the link to the National one.
    https://www.donotcall.gov/

    At the very top there is a box with info stating it will not expire.

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    Default Re: I can't even file a complaint! URGH!!!!!!

    If you have ever done business with The Dish Network then they can ignore the 'don't call list' although I think they have to take you off their list if you request such.

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    Default Re: I can't even file a complaint! URGH!!!!!!

    Quote Originally Posted by poorolrich View Post
    If you have ever done business with The Dish Network then they can ignore the 'don't call list' although I think they have to take you off their list if you request such.
    No have never had dish network. Only cable.

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