$1,100.00 SOL Thanks to Paypal

[mainelycoupons]

There are definitely more issues with high risk items such as electronics and gold. I tried to sell a laptop about 3yrs ago and had fake BIN winners with fake PP e-mails, etc. Never again will I deal with that when selling spare computers. I use CL instead or just donate after wiping the hd to a non-profit.

I can't imagine how much this sucks for you. I hope they do something for you, but my gut says they just don't care about the seller these days. I mean you can't even leave neg feedback for buyers now, no matter what.

[hotcouponmama]

You can probably get something from your homeowners for this....and possibly write it off on your taxes as a casualty loss....check with your accountant.

So sorry this happened to you!

[uummm]

When you get paid through paypal it say whether or not it is Eligible...

I am a regular seller on Ebay-have been for 10+ years. Here is an example of the Paypal email I receive when I receive payment for one of my auctions. You can see where it states whether or not you are eligible for protection as a seller and whether or not it is a confirmed address.

Nov 20, 2009 04:46:03 PST | Transaction ID: 1MG2345HT678912J

Hello XXXX,

You received a payment of $12.99 USD from XXX (XXXXXX@XXXXX)
Thanks for using PayPal. You can now ship any items. To see all the transaction details, log in to your PayPal account.

It may take a few moments for this transaction to appear in your account.

Seller Protection - Eligible

----------------------------------------------------------------

Buyer:
XXXXXXX
XXXXX
XXXXXXXXX

Confirmed shipping address
123 Main Street
West Palm Beach, FL 33411
United States



Note to seller:
The buyer hasn't sent a note.


Shipping details:
USPS First Class Mail

-----------------------------------
Purchase Details
-----------------------------------

Description: Christmas item , Item# 1234654987
Qty: 1
Unit Price: $12.99 USD
Total: $12.99 USD

Shipping and handling: $0.00 USD
Insurance - not offered : ----

Total: $12.99 USD

Payment: $12.99 USD
Payment sent to: XXXXXXXXXXXX


----------------------------------------------------------------

Questions? Go to the Help Center at: www.paypal.com/help.

Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.

To receive email notifications in plain text instead of HTML, log in to your PayPal account, go to your Profile, and click Notifications.

PayPal Email ID PP753

[Dengineer]

Originally Posted by mainelycoupons There are definitely more issues with high risk items such as electronics and gold. I tried to sell a laptop about 3yrs ago and had fake BIN winners with fake PP e-mails, etc. Never again will I deal with that when selling spare computers. I use CL instead or just donate after wiping the hd to a non-profit. I can't imagine how much this sucks for you. I hope they do something for you, but my gut says they just don't care about the seller these days. I mean you can't even leave neg feedback for buyers now, no matter what.

ITA!!! Ebay used to be great but the round of rule changes that included sellers not being able to leave negative feedback really stinks. Haven't they ever heard of "if it ain't broke, don't fix it?" Supposedly it was to increase the confidence of buyers, but like most good intentions, there were unintended consequences.

[NIGHTB1022]

Wasn't this item shipped with insurance and signature delivery? I used to sell on ebay for more years than I can count and I always insured something of value or if it's breakable. Even if I had to pay the insurance myself. Anything worth a lot of money I got a signature for it when it's delivered. I've never had a ding on my Paypal account.

[MaryMary]

Originally Posted by tracy MaryMary, in all likelihood the PayPal account was hijacked, and thus the CC was used fraudulently.

PP account was hijacked, CC connected to it was hijacked, ebay account was too, I'm sure that was not all which were compromised.. Should the PP take better care of all that sensible info of their customers?
By any chance did you sent your item to the address on PP file or different one? Is it possible to trace the crook to the address on the receipt?

I wonder where we can read the regulations about PP responsibilities in this situation: the merchant had no idea that the CC and PP accounts do not belong to the person who bought the item, completely fulfilled their side or agreement delivering the right item to the reqiuested address?

[whatsfree4me]

Originally Posted by NIGHTB1022 Wasn't this item shipped with insurance and signature delivery? I used to sell on ebay for more years than I can count and I always insured something of value or if it's breakable. Even if I had to pay the insurance myself. Anything worth a lot of money I got a signature for it when it's delivered. I've never had a ding on my Paypal account.

Insurance wouldn't have helped at all in this case. It was a stolen CC so the owner of the CC or the CC company has filed to get the money back. It was not a lost of broken item, so insurance would not cover it.

As for Delivery Confirmation, I'm not sure if that works for shipments to another country. I thought I heard a long time ago that DC wasn't available for international shipments. Signature confirmation may be different, I'm not sure.

[tracy]

You said you shipped it express Serv. so you DO have tracking.

Was the dispute for not received or unauthorized account use? The OP seems to indicate both. Different standards exist for each type of claim.

Yes, tracking is available via USPS for international shipments when you use Express Mail, or Priority Mail (but not flat rate envelopes).

[server18]

Hello XXXX,

You received a payment of $12.99 USD from XXX (XXXXXX@XXXXX)
Thanks for using PayPal. You can now ship any items. To see all the transaction details, log in to your PayPal account.

It may take a few moments for this transaction to appear in your account.

Seller Protection - Eligible Why are some sellers protected and others aren't? How is that determined?

----------------------------------------------------------------

Buyer:
XXXXXXX
XXXXX
XXXXXXXXX

Confirmed shipping address
123 Main Street
West Palm Beach, FL 33411
United States

So if an address isn't confirmed then the seller isn't protected? What if I buy something and my address is confirmed but I want the item shipped to a different address because its a gift or whatever?

[uummm]

I have 2 IDs, I have done well over 100,000 transactions (selling) on ebay. I have had chargebacks-I have lost some I have won some. I look at it as it is part of doing business on Ebay (or any business that accepts credit cards).

You MUST ship to the CONFIRMED address to be protected-pretty much end of discussion (for Paypal). That has been the rule for Paypal since I started doing it about 10 years ago.
Is every unconfirmed address fradulent? Heck no, I ship to unconfirmed addresses all the time, but I am only willing to ship items that I am willing to take the loss on.


I do agree with the person that said that you are selling in a catagory that has a HIGH amount of fraud in it. I do mostly clothing (not designer) so it isn't nearly as bad for me.

I remember the first time I got scammed. It was the first year I was doing business and they won a small trial size bottle of perfume. They wanted it shipped ASAP International Express and the address that paypal had on file was in carribean, I think, and they wanted it shipped to Indonesia....I learned my lesson really quick. Indonesia is one of the countries with the highest amount of fraud (at least at that time). I mailed it that day and sure enough the day after that I got an email from Paypal saying not to ship. There were several red flags but at that time I didn't know, luckily I was only out about $35.

Being as yours went overseas there is nothing you can do. You can file your police report, but really there is so much fraud where this is concerned they won't do anything.
I am sorry you lost your money but you might as well just chaulk it up to a VERY Expensive lesson learned.