Let's hear the other side.

[CouponClipper15]

I know most of you all have jobs, deal with customers, etc.
Let's hear some wacky stories that made you want to throttle your customer, co-workers, bosses, etc.
Tonight, I had a customer who wasn't happy that her free panty coupon had expired. She told me she had just gotten the coupon last week and she couldn't believe it was already expired (the coupon expired on Sept. 15) and she was going to speak to corporate about it. I didn't mind. It was her decision to take it up with corporate. What threw me off was the fact that she then asked me for my name and associate number. What?! Why would she need my name and number? I know I wasn't rude to her. I just explained the policy to her and I'm sure no one in corporate knows who I am and giving them my name wouldn't change the fact that she missed the deadline. Customers sometimes are crazy!

[cundiff2001]

I am a server at a national seafood restaurant. We are having all you can eat shrimp right now. Need I say more.........

[CouponClipper15]

I am a server at a national seafood restaurant. We are having all you can eat shrimp right now. Need I say more.........

Red Lobster?
I love their all you can eat shrimp and I just received an email with coupons a few days ago.

[Andra]

I've got one. I worked at a coffee shop when I was a teen. A lady came in and asked if she could get a refund on a bag of beans she bought. Our policy was to give a satisfaction guarantee refund or exchange if they brought back the bag (even if they used some of it, no receipt required). So I asked her if she had the bag. She said, "No they were so terrible I threw the whole bag away..." and then she launched into a lengthy tirade about why she didn't like the coffee, etc., etc. So my next question was, do you have a receipt? Nope, she didn't have a receipt, but she STILL wanted her money back! My response was, "I'm sorry ma'am but I can't just hand you money." To which she started to curse me out and repeat how the coffee was terrible and she wanted a refund. It ended with me telling her she was welcome to contact my manager or come back when he was working. I gave her a business card with the manager's name and number. She never called the manager and never came back. We concluded she was either mentally unbalanced or some kind of con artist.

[Super_Mom]

I had a guy when I worked at CVS that bought a can of cashews. Then he ate the whole thing brought them back in with about 5 pieces in it, and said he wanted a refund because it advertised that they were whole cashews, and that some of them were not whole. When he left we all cracked up. It was like are you serious! Some people just have to have something to groan about.

[Clipper]

We concluded she was either mentally unbalanced or some kind of con artist.

Or both. They're the most creative!

[billig]

When I worked at Sears we had a sign up in the credit department that customers couldn't see. it said:
"If we don't give you credit, you get mad.
If we give you credit and you don't pay, we get mad.
Better you get mad than we get mad."

That's of course from the good ol' days when racking up interest on a card was a threat to the credit company. Now that theory doesn't apply.

[Cathleen]

When I worked at McDonalds...I had a man order a Double Quarter Pounder with an extra peice of meat, add bacon and extra cheese. He ate all but TWO bites and asked for another b.c he didn't like the way it tasted.... >_<

[iheartmykiddos]

I had a guy that wanted a refund for a saw or something. No reciept of course. He demanded I look up his transaction. I asked when he bought it and he said 1 year ago. Umm, asked him how he paid. Cash. Well, I got the joy of telling him that I had no way of looking up his transaction from a year ago that he paid for in cash. And the policy was 90 days anyways. He flipped out, yelling and cursing at me that the policy was stupid, etc. My response? So you are going to stand here and yell at a pregnant chick (I was HUGE) about a policy I have no control over? Yup, I called Corp. and told them to change the policy just to make YOU angry. Seriously, people are nuts. I can look back at that and laugh now, but at the time I was pretty upset. Don't yell at pregnant ladies...

[magpiedpiper]

I deal with "interesting" people every day.

Let's see, some of the most recent...A gentleman came in with his brother and the brother's wife, who were meeting with one of our retirement consultants. He sat in the chairs in our lobby near me, and proceeded to strike up a conversation with me though I was obviously elbow-deep in work.
How did he begin? By telling me how two years ago his wife and step-son beat him up and left him for dead naked in a swamp in AL at night in the middle of nowhere. In 20 minutes, I knew more about this guy than about my own Grandpa, right down the the type of undies he wore, how he loves to gamble even though he's bad at it, and every place he's worked in his entire life.
And of course I had to be friendly and listen as my phone rang off the hook and my paperwork sat.

Also, I had a woman pay for COBRA health insurance in November of 2007 for about 2 months insurance (she was actually slightly short but never paid the rest, so we just let her have that full month's coverage). She called in July 2008 and wanted a full refund because she hadn't used the insurance. Um, that's not really how health insurance works...and it took talking with two people above me as well to convince her.