Re: Contacting Companies to Complain or Cheer! I went to Frito-Lay's site, to sign up for their Club, and I filled out the whole form, and hit 'enter', and suddenly, I was on a different web page, and there was no welcome, or email confirmation, or anything, when I finished. I wasn't sure if they had gotten my info. Most companies, ask you to wait 6-8 weeks, but I didn't want to wait that long only to find out that I hadn't been signed up all along. KWIM?
I looked for a contact email, and didn't find one. But...they did have a # for me to call, so I did. The lady there took my info, and said they'd have someone return my call. I reiterated my whole story again, to this person, and this person said that they were going to send me coupons out in the mail, for "all my trouble"!!! This person called me back 5 MINUTES after I called them! Talk about quick!
All I called for was to find out whether or not I was signed up. Isn't that cool? |