Tips: Contacting Companies to Complain or Cheer!

[akrenek]

thanks for sharing, this is great info!

[ASweetHeart]

We have a new data base to put your results in from when you contact companies.

Please add to it!!

Link

[ca2003]

I just have a question, when you are contacting companies do you ask for coupons or do you just complement and they automatically send you coupons?

Thanks

[RockyGap]

I have only complimented products.I have e-mailed 20 companies so far - have received e-mails from 13. 5 have said they will send me coupons,6 are in the process of answering my e-mail and 2 gave no indication if they will send coupons.One of the 6 companies that did not send me an e-mail(thomas's English muffins) has sent me 2 $1.00 coupons.E-mailed them Monday - coupons on Wednesday.

[434Teresa]

Arm & hammer site dont work

[mscreneet]

Im about to send an email to Bertolli
I purchased one of those chicken Parm meals
I know that in past post it mentioned the chicken being small in size so I figured it would be good for my kids

WRONG answer.
Even my 10 year old thought that she got more meat in her kid cuisine..LOL

[boohshee]

Originally Posted by RockyGap I have only complimented products.I have e-mailed 20 companies so far - have received e-mails from 13. 5 have said they will send me coupons,6 are in the process of answering my e-mail and 2 gave no indication if they will send coupons.One of the 6 companies that did not send me an e-mail(thomas's English muffins) has sent me 2 $1.00 coupons.E-mailed them Monday - coupons on Wednesday.

do you have a list???

[Madayena]

I emailed these companies in the past 2 days:

Peppridge Farm- complained about the 1/2 goldfish coupon never actually being available to print even though it says it was there! They're sending some coupons, will update this post when I actually receive them.

Tyson- I complained a while back about some slimy chicken breasts that I bought, and they didn't reply. Few weeks later I received a bag from them to place the packaging in and to mail it back to them. I ignored it, not like I saved the bag!
Then yesterday I emailed them again and told them all that had happened, including the bit about the bag, and they said that's just policy but they'll send a $5 complimentary coupon for fresh chicken.

Mission Tortilla- Told me they have no coupons to offer(I emailed them back and said they have a printable right on their website but I cannot print at the moment and if they could send it to me)

Kashi- No reply, I complained about the frozen Sweet and Sour chicken entree I got, I thought the "pilaf" part was more like horse grain.

Sara Lee- No reply
Bar S- No reply

The following companies very tactfully told me no:

Snapple
Oceanspray
Nabisco
General Mills

[couponcrazy5950]

Originally Posted by Madayena I emailed these companies in the past 2 days: ... Tyson- I complained a while back about some slimy chicken breasts that I bought, and they didn't reply. Few weeks later I received a bag from them to place the packaging in and to mail it back to them. I ignored it, not like I saved the bag! Then yesterday I emailed them again and told them all that had happened, including the bit about the bag, and they said that's just policy but they'll send a $5 complimentary coupon for fresh chicken. .... Kashi- No reply, I complained about the frozen Sweet and Sour chicken entree I got, I thought the "pilaf" part was more like horse grain. Sara Lee- No reply Bar S- No reply The following companies very tactfully told me no: .. Oceanspray .. General Mills

I complimented some of the companies you did. Tyson sent Qs (nothing great), Kashi told me no, Sara Lee told me no, Bar S sent a $5 Q & some .25 Qs, Ocean Spray no, General Mills sent me a TON of Qs.

[RockyGap]

Free coupons recieved so far - 1 Lipton tea,1 Glade Sense and Spray refill,2 free Bumble Bee Albacore Tuna Pouch,2 Free Carl Budding lunchmeat,1 free Hostess product,1 free Mrs.Freshleys product,1 free Egglands best coupon and 1 free Snyders of Hanover product. Cents off - 2 $1.00 coupons from Thomas English muffins,1 $3.00 coupon HawaiianTropic,2 -55 cents Pilgrims pride,2 -35 cents Jif Peanut butter,2 -75 cents off 2 Star Kist tuna,2 - 25 cent Bumble Bee tuna and a $10.50 coupon booklet from Unilever(sent with the free Lipton Tea coupon). I have only complimented these products and have not asked for any coupons so I am very happy with what I have received.If any of the above are not listed on the database I'll add them when I get back from vacation.