Tips: Contacting Companies to Complain or Cheer!

[Scrapping Mommy]

For the people who received the free Red Vines: Did you get an e-mail response from them, and how long did it take before the package arrived. I complimented them on their licorice almost a month ago, and never even received a thank you e-mail, let alone free candy! Just wondering if I should give up hope of hearing back . . .

[Scrapping Mommy]

Also wanted to post what I've gotten in the past few weeks:

Juicy Juice: (1) Free 8 pk., (1) .30/1 for complaining about missing straws
Jane Cosmetics: (2) $2/1 for complimenting their makeup, and asking for coupons to try their mineral makeup
Kashi: (2) .50/1 Any Product; (1) .50/1 TLC snack for complimenting their products
Thomas Bagels: (1) $4/1, (2) $1/1 for complaining about over cooked and dry bagels
Goldfish: (2) $3/1 any Pepperidge Farm product for complimenting their Goldfish crackers
International Delight: (1) .40/1 for asking for coupons to try their product; they will only mail one per household per year
Scrubbing Bubbles: Free q for Action Scrubber refills after complaining that the scrubber wouldn't stay on the handle.

[mmandjsmom]

Originally Posted by Scrapping Mommy For the people who received the free Red Vines: Did you get an e-mail response from them, and how long did it take before the package arrived. I complimented them on their licorice almost a month ago, and never even received a thank you e-mail, let alone free candy! Just wondering if I should give up hope of hearing back . . .

I don't know exactly how long ago I emailed Red Vine, but it was weeks. Just a couple days ago, I got an email saying that they do not have coupons, but are sending me some Red Vines. It said to expect them in 2-4 weeks. HTH

[Scrapping Mommy]

Originally Posted by mmandjsmom I don't know exactly how long ago I emailed Red Vine, but it was weeks. Just a couple days ago, I got an email saying that they do not have coupons, but are sending me some Red Vines. It said to expect them in 2-4 weeks. HTH

It does help, thanks! I guess I'll continue to wait and see if I hear back.

[susanktz]

Originally Posted by angeleyeza just tell them how much you enjoy there product. tell them about a great expirience you had with there product. Always ask for coupons. and I always ask to be on any mailer list for consumers. Also always leave a address with name and everything JIC there isnt a form to fill out.HTH

I tend to get better results for NOT asking for coupons but asking to be on their mailing lists.

[angeleyeza]

I wonder what coupons we would get if we recomplimented all our lists without asking for coupons and just wishing them a happy holidays and thanking them about specific products..

[pnault17]

I contacted Huggies, and told them that I used their brand exclusively with my twins (which is true), and that I was disappointed to find that they leaked with my daughter (also true). I said I have been using a store brand but am now boycotting that store (still true); could they recommend a particular type of diaper?

I got a big "we're sorry and thank you", and a coupon for a free jumbo pack of huggies plus 2 $/1 coupons. (think they were $1/1? Might've been $2/1)

But a free pack of huggies was pretty awesome, IMO.

I'll have to compile a list, but I know I've gotten coupons from Arnolds bread, malt-o-meal, I got a free sample from Betty crocker, coupons from Edys, Breyers, gold-n-plump, i know I'm forgetting something...

I got some definite brush-off's, but (shrug) oh well.

[angeleyeza]

i contacted pepsi over the phone today told them how I love there wild cherry pepsi over coke.. and about a bad bottle of sobe water I got last week. I bought a bottle of orange mandrin lifewater and it had an orange ring around the bottle I thought nothing of it. but it tasted very watered down and ended up wasting a whole bottle . they said they would send some coupons woohoo ! :)

contacted SJohnson and complimented there Pledge Multipurpose spray, said they would send a complimentary Q for any pledge prodcut of choice.

I complimented Popcicle about there Ice pops and Klondike bars and Breyers Ice creams, and they send me 2- $1/1 good on any popcicle/breyers/klondike product and a free Q up to $7 on any popcicle/breyers/klondike product.. does ice cream cost that much?? lol
Complimented Hunts pudding packs and Conagra sent 2-.50/1
Complimented Blue Bonnet butter sticks they sent 2- .50/1 Q's
Complimented Turkey Hills Teas and Ice cream and they sent me $20 in Q's (WOW was all I could say) we go through alot of tea LOL and a calender also with Q's!!!!
Complimented Purex Softener and Dial sent 3- .50/1 Q's, 1 soft scrub Q for .50/1, 1 Dial soap Q for .35/1 and 1 soft n dri Q for .35/1
Complimented Banquet on there Pot pies and got 2- .50/1 Q's also complained how the Crispy Chicken came out too crispy when cooked and was hard as a rock they sent 1 free Q up to $7

[mscreneet]

Im so glad I read this thread. Saturday, I took half of the day emailing companies and complimenting the products I like and those I dont like.
On monday morning I had a ton of email responses from companies. Many promising to send me coupons and / or to add me to their email list. I totally forgot to ask for coupons but most companies thanked me for writing and said they would be sending Q's.

anywhoo. Today I got my first mailer. I complinted about Bubba Burger and they sent me 5 - $1/1. How awesome is that!! My family loves those burgers, they are just a little expensive so this will be a big help.
Cant wait to see what else shows up!

[mscreneet]

Ok so as of today Ive received serveral coupons in the mail from companies that I contacted

Bubba Foods LLC - (5) $1 off coupons
Farm Rich - (1) coupon for 1 free product good for up to $7.99
Colegate-Palmolive - (1) free lady speed stick deoderant, several .50/ dish washing liquid, soap and other products
Pioneer: recipes, and several .50 off coupons
Butterball - receipe booklet / no coupons
Naturally-Delicious - 4 free slices of cake sent via UPS

Several other companies have sent email responses stating that they are going to mail out coupons so im just patientally waiting..lol