Frequently Asked Questions

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1.800.HOME.DEPOT
1.800.466.3337
Updated 06/06/11

Contact

Primary Customer Care

(Company, Store, Merchandise, Services)1.800.466.3337
Monday - Friday: 8 a.m. - 8 p.m.
Saturday: 9 a.m. - 6 p.m.
Sunday: 12 p.m. - 6 p.m.

Click HERE to use their online contact form or use LIVE CHAT.

HomeDepot.com
1.800.430.3376
Seven days a week: 6 a.m. - 2 a.m.
Closed Christmas Day.

HomeDepot.com ~ Major Appliances
1.800.455.3869
Seven days a week: 6 a.m. - 2 a.m.
Closed Christmas Day.

Consumer Credit Customer Service
U.S. 1.866.875.5488
Canada 1.800.747.3787
Monday - Saturday: 6 a .m. - 1 a.m.
Sunday: 7 a.m. - 12 midnight

Coupon Policy
Home Depot will accept Manufacturer's Coupons and Competitor's Coupons. However, YMMV with respect to printable coupons.

Eco Options
Home Depot's Eco Options makes it easy for you to identify products that make a difference. Click HERE to learn more.

E-Mail Savings
Click HERE and scroll to the bottom (left) of the page to sign up for emails in order to receive special offers and promotions from Home Depot.

Facebook
Click HERE to "Like" Home Depot on Facebook and visit their "How To Community, keep up to date on special promotions, offers, contests, browse your local ad and more!

Garden Club
Join Home Depot's Garden Club for FREE Members-Only Coupons and discounts! Other benefits include expert advice in regional "to-do" lists and access to a community of gardeners. Click HERE to fill out a brief registration form.

Home Decorators Collection
Home Decorators Collection is Home Depot's partner site. There you will find Furniture, Rugs, Home Decor, Bath, Storage & Display, Blinds & Shades, Outdoor, Gifts and an Outlet!

Click HERE to visit the site now.

Contact:
Home Decorators Collection
8920 Pershall Road
Hazelwood, MO 63042
1.877.537.8539
E-Mail Contact Form HERE.
Facebook Page: HERE.
Twitter: HERE.

Home Improvers Club
Home Depot's Home Improver Club helps you learn how to tackle all kinds of home improvement projects. Every week, the club offers a wide variety of Do-It-Yourself workshops.

Other Benefits of Membership:

• Home Maintenance and Upkeep E-mail Alerts.
• How-To Video Tutorials.
• Projects Based on Your Local Weekend Weather.
• E-mail Newsletters

Click HERE for FULL details and a sign up link.

How To Community
Click HERE to visit Home Depot's "How To Community," where you will find forums, project guides, buying guides and an Official Blog.

Military Discount
The Official word is that ALL Home Depot stores offer a 10% discount everyday to ALL Active, Retired, Disabled and Re-Serviced military personnel.

Pick Up In Store Policy
Home Depot's "Pick Up In Store" option offers you the convenience of placing an order online and picking up the item at your local store. This option not only saves you shipping charges, but allows you to start your projects right away. Click HERE to read the FULL details of the policy.

Price Matching

Official Word is YES, Home Depot DOES price match. If you find a current lower price on an identical, in-stock item from any local retailer, we will match the price and beat it by 10%. Excludes: special orders, bid pricing, volume discounts, open-box merchandise, labor and installation, sales tax, rebate and free offers, typographical errors and online purchases.

Racing Team
Click HERE to visit Home Depot's Official Racing Team Website. Racing fans will enjoy its store, the JGR Show, photos, downloads, information on the team, cars & sponsors and more!

Rebate Center
Find all the current rebates in Home Depot's Rebate Center and see if your purchase qualifies.

Recalls
Click HERE to browse a current listing of product Recalls.

Return Policy
Click HERE to read Home Depot's current "In Store" Return Policy and also find a link to their "Online" Purchases Return Policy.

Survey (Give Home Depot Your 2 Cents!)
Click HERE to participate in an Official Home Depot survey about your shopping experiences with them. As of 06/06/11, a sweepstakes entry was associated with your participation.

Store Locator
Click HERE to locate a store near you, get your store's address, telephone number and hours, etc.

Twitter
Click HERE to "follow" Home Depot on Twitter and stay up to date on special offers, promotions, contests and more!

Weekly Ad
Click HERE and enter your zip code to browse your Current Local Weekly Ad.

If the wrong store pops up automatically, click on "change" toward the top middle of the page and enter your zip code.

YouTube
Click HERE to visit Home Depot's Official YouTube Channel, where your projects are made easy.

Got a question not answered here?
Post it to the forum to get answers from other members who shop Home Depot.