Frequently Asked Questions

[pasharain]

1.800.888.0321
405.745.1200
Updated 06/08/11

Contact
Hobby Lobby Stores, Inc.
Attn: Customer Service
7707 S.W. 44th Street
Oklahoma City, OK 73179

eMail: shop@hobbylobby.com

Click HERE for their online Customer Service contact form.
Click HERE for their online Catalog Customer Service contact form.

Coupon
Click HERE to print this week's coupon.

Classes
Hobby Lobby offers classes, click HERE to find one near you!

Facebook
Hobby Lobby is on Facebook! Click HERE to "Like" them, view your local ad, print this week's coupon and keep up to date on special events, offers and contests.

FAQs
Browse In-Store Shopping FAQs on the Hobby Lobby Official Website HERE.
Browse Online Catalog FAQs on the Hobby Lobby Official Website HERE.

Price Matching/Competitor's Coupons
Hobby Lobby will honor competitors' ads if a specific price is listed and it stocks the exact same item. They WILL NOT honor competitors' "percent off" ads or coupons. Exclusions: Holiday door buster ads, Cricut, Slice, clearance, and closeout items.

Project Inspirations
Hobby Lobby Project Inspirations can inspire you by season or category. Get Scrapbooking ideas, duck tape decor, punch paper projects, tulle projects, stone & knob decor, loop, spiritual/christian projects, cat/dog clothing ideas and much, much more!

Click HERE to browse available projects and get your creative juices flowing.

Manufacturers' Coupons
I contacted Corporate and the official word is NO, Hobby Lobby does not accept Manufacturers' coupons.

Rainchecks
Rainchecks are issued when a specific item is on sale. Hobby Lobby does not issue rainchecks when an entire group of merchandise is on sale, such as "Entire Stock of Unfinished Craft Wood." Please see personnel at your local Hobby Lobby for more information.

Recalls
Click HERE to check for product recalls.

Return Policy
For In-Store Return Policy, click HERE.
For Online Catalog Return Policy, click HERE.

Sales Prices in Ad
Sales prices in Hobby Lobby's ads refer to in-store purchases only, NOT to the online catalog.

Shoppers Survey
Take Hobby Lobby's Shoppers Survey and tell them how you feel. They promise to answer all questions "as promptly as possible."

Click HERE to take the survey.

Store Locator
Click HERE to locate a store near you, get directions, browse local sales and get your store's address, telephone number and hours.

Store Map (Layout)
Click HERE.

Tips & Tricks Library
Hobby Lobby has put together an expanding library of Tips & Tricks on art, crafts, jewelry, party supplies, scrapbooking, sewing and more!

Click HERE to browse the library.

If you have a tip or trick you would like Hobby Lobby to consider adding to their library, contact them HERE.

Visa Rewards Card (A Hobby Lobby Affiliated Card)
Earn $25 Hobby Lobby Rewards Gift Cards!
Earn 5 points per net $1 spent at Hobby Lobby and 1 point per net $1 spent on purchases at the millions of locations where Visa is accepted.

Automatically receive a $25 HOBBY LOBBY rewards card/certificate when you earn 2,500 points. No Annual Fee.

Click HERE to learn more and, if you wish, apply.

Weekly Ad
Your Current Local Weekly Ad: Click HERE.
Local In Store Specials: Click HERE and enter your zip code.

Got a question not answered here?
Post it to the forum to get answers from other members who shop Hobby Lobby.