Harris Teeter FAQ

[jenjacobs]

Please note on HCW we ask everyone to follow a store's coupon policy as written. So please note that if you store allows something different than is written here in the FAQ and you POST about it, I will delete your post and issue a warning or infraction.

General FAQ

About Harris Teeter
Harris Teeter, Inc., a wholly-owned subsidiary of Ruddick Corporation, is a food market chain that operates 177 retail stores in the eight-state area of North Carolina, South Carolina, Virginia, Georgia, Tennessee, Maryland, Deleware and Florida.

They are headquartered in Matthews, NC and currently have approximately 18,000 employees.


What is the link to Harris Teeter's website?

Harris Teeter - Your Neighborhood Food Market


How can I find a store by me?

Check the store locator:
Harris Teeter - Your Neighborhood Food Market


Does Harris Teeter have a store card?

Yes, it is called the VIC card (Very Important Customer). You must sign up to for one in order to get the sale prices and for your coupons to double.

It also gives you automatic entry into VIC sweepstakes and special promotions where you can win great prizes, valuable rewards and FREE groceries. Your year to date savings will also be listed at the bottom of your receipt every time you shop.


How do I get a VIC card?

You can either sign up for a card in the store, or you can sign up online and one will be mailed to you.

Harris Teeter - Your Neighborhood Food Market


In addition to receiving sale prices and doubling coupons, is there any other incentive to having a VIC card?

Yes, sign up for E-Vic which is a weekly email every Wednesday that includes the sale ad and a special sale on one product that is only available if you sign up. The discount is automatically taken at the register, no coupons to clip or carry. Other than the single e-mail on Wednesday mornings, you will not receive any other e-mails or spam.

Sign up for E-Vic here:
Harris Teeter - e-VIC Benefits


When do the sales ads run?

Sales begin on Wednesday and end on Tuesday evening at midnight.


Does Harris Teeter have an express shopping service & what is it?

Yes, HT does have an express shopping service. You can place your order online and then pick it up at the store at a later date/time. Also, you can use coupons for this service! You just turn in the coupons when you pick up your order & they will come off of your next online purchase.


Is there a way to find out prices without visiting Harris Teeter?

YES! This is a great feature of the Express Lane shopping service mentioned above. You can go there and look up prices of items. This can save alot of legwork! If you are not lucky enough to have a store in your immediate vicinity, then just click on the nearest store; the prices might be slightly off, but you’ll get a good idea on prices!

Express Lane:
Harris Teeter - Your Neighborhood Food Market


Does Harris Teeter issue rainchecks?

Yes. The best part about HT's rainchecks? They do not expire! And you can use them at any Harris Teeter. For great tips of maximizing the benefits of rainchecks read Queenofthehivemomof5’s tips in this thread:

http://www.hotcouponworld.com/forums/new-hot-coupon-world-start-here/124-couponing-101-complete-beginners-start-here.html


Is there a limit to the number of items a raincheck is for?

Yes. There is a 3 quantity limit (or 6 for BOGO items). However, HT will exceed this limit if the sale advertises 5 for $5 or 10 for $10; in these cases you can get up to 5 or 10 items, just point out the wording of the ad to the customer service rep.


What type of coupons does Harris Teeter accept?

HT accepts manufacturer’s coupons, winetags, catalina's, internet printables, blinkies, as well as competitors coupons $/$ coupons. Please note HT changed their coupon policy and will no longer take Target and Food Lion internet printables or competitor's store coupons for $ off a specific items (such as Lowes Food 4 Weeks coupons or BJ's coupons)

Does Harris Teeter double coupons?

Yes! HT will double up to a face value of $.99 everyday. That means a .50 coupon is worth $1, a .75 coupon is worth $1.50. They changed their policy and now say they will double/triple internet printables.

What about the coupons that say “DO NOT DOUBLE” at the top?
Generally coupons that start with “5” (look at the numbers by the barcode) will automatically double and coupons that start with “9” will not.

Are there other rules/restrictions for doubling?

1) They will double up to three identical items with manufacturer coupon; additional coupons for like item will be honored at face value. This is an important distinction. Many times the cashiers and supervisors are unaware of this distinction & lets say you have 5 $.75 coupons, will say they can only accept 3 of them. If this happens, tell them they need to reread their policy; that their policy is they will only double 3 like coupons, the other 2 will scan at .75.

2) They will only double 20 coupons per day per household with your Vic card. After 20 coupons, the register will automatically stop doubling. Your best bet is to hand over your .99 or less qs first to make sure they double, then $1 and up or FREEs.

3) No expired coupons.

4) No internet printables for "FREE" items. Limit of 2 IP's per product, per store visit, per day. They will not accept IP’s that do not appear to be originals or do not scan. The 2 IP rule is often misread by shoppers and cashiers alike as only 2 IPs per trip. This is not so, it is 2 per manufactuer. So if you buy 2 Kellogg's items, you can use 2 IPs, 2 P&G products you can use 2 IPs, and so on.

5) They accept only ONE coupon for Buy One Get One Free items

6) According to Harris Teeter's written policy, you can only double 20 coupons per day per household. So NO multiple trips during triples.

Here is a link to the actual written coupon policy:

Harris Teeter - Your Neighborhood Food Market

Catalina Promotions:

From time to time Harris Teeter will run a catalina promotion. A catalina is a coupon that prints out at the registers and is good on your next order. These deals can be combined with coupons to make them an even better deal.

To check the current catalina promotions check here:

Harris Teeter - In Store Rewards

My Catalina coupon didn't print what should I do?

A1: Go to the customer service desk and explain (generally I like to have a copy of the promotion from the website in hand so I have proof). Many times HT customer service will issue you cash on the spot.
A2: 1-888-8coupon, option 3
A3: use the online form: Contact | Catalina Marketing

Triples FAQ

Does Harris Teeter have Triples?

YES! It varies by region but it seems Harris Teeter has been running triples about every 2 months or so. They usually start at 7 am on a Thursday and end at midnight on Saturday or Sunday. Please note 24 hour stores DO NOT start tripling after midnight.

Can I get overage at Harris Teeter?
HT recently changed their computers and we are no longer getting overage.

How many trips can I make a day?
The stated policy is limit of 20 coupons per day per household. If your store allows you to do something else, please do not POST about it on HCW. All post will be deleted and a warning or infraction given.

What are the coupon limits?
They are the same as regular doubles.

Can I use rainchecks during triples?
Yes, you can. This is one of my favorite money saving strategies - I always ask for a raincheck if one flavor/kind, etc is out and save them for triples. Also, if an item is out of stock during triples, you can get a raincheck for the sale price, but you can’t get a raincheck for the triple coupon part of it.

My coupon says “Do Not Double.” Will it triple?
At Harris Teeter if the barcode starts with the "5" it will triple. If it starts with a "9" it will not.

Do they restock product?
Yes. Harris Teeter restocks their product through out triples. If your store is out of the product ask them to check in the back or ask when their next truck comes in and what time they restock.

Any other tips?
Items that have coupons that came out most recently go the quickest. Plan on getting those early in the am or find out when they plan on restocking. Save your non inserts for the last day.

[Jillibean]

I was checking how many like coupons I could use at HT because it had been so long since I have shopped there. I noticed something that might need to be changed in the FAQs. I believe that HT has changed their policy to take 2 coupons on BOGO's instead of just 1. If I'm right, you might want to change that for the newbies out there. HTH

[PHmom]

Originally Posted by Jillibean I was checking how many like coupons I could use at HT because it had been so long since I have shopped there. I noticed something that might need to be changed in the FAQs. I believe that HT has changed their policy to take 2 coupons on BOGO's instead of just 1. If I'm right, you might want to change that for the newbies out there. HTH

Unfortunately they have not changed it, the policy clearly states only one (wish they would change it, though!)

Harris Teeter - Coupon Policy

[uummm]

I was specifically told today that they can NOT accept 2 coupons for Bogo items. The store manager tried to encourage me that I could get 4 items bogo, and use 2 coupons. I told him I would take ONE item and use ONE coupon right now and and give me back my other 3 coupons. So it is being enforced. I have no problem doing 4 seperate transactions.

[Jillibean]

Okay, sorry about the confusion. I haven't shopped at HT since this summer at one in Florida and at that time, that store was taking 2 on BOGO's. Sorry about that and thanks for the clarification!

[jenjacobs]

As the above posters have stated it is one coupon per BOGO. The best thing to do is ring up separate transactions - items will ring at half price. As long as you are under 20 coupons doubling per day per store, you can do this according to their written policy.

[jkelstaten]

Has anyone ever used a FREE item coupon on a BOGO sale? Tonight I was going to use some free Chex Mix q's (to get both bags free like at most other stores) and the cashier (who is a CSM) said that he could only deduct the 1/2 price since they each ring up at 1/2 off.

I'm just wondering if that's the way it always works there or if this guy was confused. He's been wrong in the past, so it makes me wonder. I e-mailed them, but wondered if you guys had ever done this.

[jenjacobs]

Originally Posted by jkelstaten Has anyone ever used a FREE item coupon on a BOGO sale? Tonight I was going to use some free Chex Mix q's (to get both bags free like at most other stores) and the cashier (who is a CSM) said that he could only deduct the 1/2 price since they each ring up at 1/2 off. I'm just wondering if that's the way it always works there or if this guy was confused. He's been wrong in the past, so it makes me wonder. I e-mailed them, but wondered if you guys had ever done this.

I would think you would get both free but you never know. Let us know what HT CS says now I'm curious.

I have used a free on a BOGO sale and gotten 2 for free I'm positive. I just can't think of an example.

[jkelstaten]

Originally Posted by jenjacobs I would think you would get both free but you never know. Let us know what HT CS says now I'm curious. I have used a free on a BOGO sale and gotten 2 for free I'm positive. I just can't think of an example.

That's what I thought, but like I said, this guys been wrong before (and I got a $5 gift card for e-mailing about that.....). The first time I went there he told me I could only use one competitor q per transaction and made me do 6 separate trans....lol. He got a bit of training after that. I was frustrated because I drive 20 miles to go to HT and if I'd known that it was only going to take off 1/2 price I wouldn't have gone.

[uummm]

I would think that because the registers only charge half price for bogo items now that it would only take off for ONE item.

Think about it, it is the same logic as them saying 'You can only use one coupon when you are buying something that is BOGO, because you are only buying one.'

My complaint is I am not buying ONE I am paying half price for 2, but they claim that because the ad says it is BOGO, you are really only buying one. It is the same LOGIC, TO ME-it isn't right. But hey, thier stores thier rules.