a question about a coupon as well as HT's customer survey.

[cpnmaniac44]

I was at a HT checkout and saw a flyer posted about their survey. Chance to win $500 and they have one draw per month.
I get home and my receipt does not have a 16 digit code.
I called CS and they said not all people "who buy food in their stores" gets a slip at the bottom of their receipt in order to take the survey.

I guess my response to that is Go Bi-Lo for letting ALL customers (who buy something) to take their survey.

A hypothetical question about a coupon.
The coupon is .50/1.
The UPC code is a 5.
The coupon says do not double.
Tell me all the possible things that can happen when I present this coupon to a cashier?

[clippyclippy]

I was at a HT checkout and saw a flyer posted about their survey. Chance to win $500 and they have one draw per month.
I get home and my receipt does not have a 16 digit code.
I called CS and they said not all people "who buy food in their stores" gets a slip at the bottom of their receipt in order to take the survey.

I guess my response to that is Go Bi-Lo for letting ALL customers (who buy something) to take their survey.

A hypothetical question about a coupon.
The coupon is .50/1.
The UPC code is a 5.
The coupon says do not double.
Tell me all the possible things that can happen when I present this coupon to a cashier?

1. Coupon scans and doubles, no intervention
2. Cashier sees "DND" and manually over-rides so it will not double

I could make a long list of all the possibilities, but that would get ridiculous...

[$Saving!]

I was at a HT checkout and saw a flyer posted about their survey. Chance to win $500 and they have one draw per month.
I get home and my receipt does not have a 16 digit code.
I called CS and they said not all people "who buy food in their stores" gets a slip at the bottom of their receipt in order to take the survey.

I guess my response to that is Go Bi-Lo for letting ALL customers (who buy something) to take their survey.

Yes, HT's survey's are random, and it will print out a separate piece of paper, it's not on the receipt itself.

A hypothetical question about a coupon.
The coupon is .50/1.
The UPC code is a 5.
The coupon says do not double.
Tell me all the possible things that can happen when I present this coupon to a cashier?

Depends on if the HT you go to pulls "do not double" coupons out and manually enters them to be sure they do not double. Some stores do, most do not. If you read the corporate policy on doubling, the wording is ambiguous intentionally, according to managers I have spoken with. Corporate let's store managers determine if they will/will not double coupons that say 'do not double' but begin with a "5" which will let them double automatically if scanned.

[cpnmaniac44]

1. Coupon scans and doubles, no intervention
2. Cashier sees "DND" and manually over-rides so it will not double

I could make a long list of all the possibilities, but that would get ridiculous...

I did not mean for the list to include the bizarre:
like the scanner eats the coupon and no one can get it out, or the
customer threatens to burn store down if coupon not accepted, etc.

I had a list of 3 possibilities. You named two of them.

Tell me how a cashier over-rides a coupon so it won't double?

[thompson589741]

the cashier will manually enter the coupon amount in a certain way so it will not double. Not sure of the exact procedure but my store pulls the dnd coupons and enters them manually while letting me know that the coupons will not be doubled. I plan my trips according to this happenstance, and if they happen to miss a dnd on the coupon it is merely a surprise now. mose of the time I don't even bother with DND coupons at my store anymore because they are so quick to check them and tell me they won't double.

[uummm]

My store only scans they don't interfere with what happens, but I have noticed at my store lately when a coupon has dnd the first number does not matter anymore, if it has that new bar code then it doesn't double anymore. I noticed that at super doubles.

[cpnmaniac44]

the cashier will manually enter the coupon amount in a certain way so it will not double. Not sure of the exact procedure

but my store pulls the dnd coupons and enters them manually
while letting me know that the coupons will not be doubled.

Most of the time I don't even bother with DND coupons at my store anymore because they are so quick to check them and tell me they won't double.

None of the above, highlighted events happened.

Here were clippyclippy's two main results:
1. Coupon scans and doubles, no intervention
2. Cashier sees "DND" and manually over-rides so it will not double

Neither of those happened.

If anyone has another guess, or can further explain the procedure on an over-ride, I'll post what happened, a little later.

[$Saving!]

None of the above, highlighted events happened.

Here were clippyclippy's two main results:
1. Coupon scans and doubles, no intervention
2. Cashier sees "DND" and manually over-rides so it will not double

Neither of those happened.

If anyone has another guess, or can further explain the procedure on an over-ride, I'll post what happened, a little later.

Why not just tell us what happened instead??

[$Saving!]

My store only scans they don't interfere with what happens, but I have noticed at my store lately when a coupon has dnd the first number does not matter anymore, if it has that new bar code then it doesn't double anymore. I noticed that at super doubles.

Yup, new code with wording "do not double" don't double automatically ~sigh~

[cpnmaniac44]

Yup, new code with wording "do not double" don't double automatically ~sigh~

Do the coupons you describe above, have a 5 on the UPC code?

Or, are you referring to the new codes that have no numbers at all?