I praised my HT

[tinkinpink84]

They have had excellent customer service during super doubles and have actually been quite well stocked so i left an email to them to letting them know how wonderful theyve been and i got an email back.
Dear Diane:
What a nice email! We love to hear that our customers have had a great shopping experience with us. I'm forwarding your comments on to our store management so they can keep up the good work.

Thanks for taking the time to share your praise with us...and for shopping at Harris Teeter!
Sincerely,

Loren
Harris Teeter Customer Relations
Nice to know they actually read the emails sent to them as well! And its not some automated thanks for emailing us best regaurds to you etc.

[vica]

done the same, mentioned a few great employees, but didnt get a reply yet

[$Saving!]

I had the pleasure of having the store mgr check me out yesterday and told him how superb at customer service every single employee exhibits, not only daily but even during the special coupon events. Also had a chance to mention it to one of his asst. mgrs three days earlier.

I make sure all the employees hear my praise though, not just during these special coupon events but everytime I'm there. I truly am impressed with HT and it saddens me to read posts where some HT employees elsewhere are such royal do-do birds Overall no one touches HT on their level of service, cleanliness in the store and being stocked or gladly and profusely offering rainchecks or substitutes at the sale prices

Love my HT (well, several of them )

[tseque]

Yep, this is the 4the triples/doubles that I have praised my HT too and I always mention the manager by name. I get back that same stock email every time but that doesn't bother me, I just want them to know that people appreciate the couponing events.

[ryansmommie]

What a great reminder. Here's the link if you would like to thank Harris Teeter as well.

https://www.harristeeter.com/other/c...ontact_us.aspx

Michelle

[$Saving!]

And you can call and actually talk to HT corporate through their customer service line to brag on your store/staff :)

1-800-432-6111

That way they can hear your enthusiasm and sincerity as well

[SouthernBelle5]

Thanks for the reminder! I emailed earlier with 3 cashiers and 1 cs employee that were great.

[guccigirl2279]

thanks for the reminder! I just praised all 3 of my area stores and when I head back to make todays SD trip, I will make note of my fav cashier and praise her also :)

[CarolinaMoonMama]

I don't know if it still the case, but it used to be that if you wrote HT and mentioned an employee by name, that employee got a $5 gift card. I've done that several times.

[uummm]

And you can call and actually talk to HT corporate through their customer service line to brag on your store/staff :)

1-800-432-6111

That way they can hear your enthusiasm and sincerity as well

If you send an email they actually forward the email to the store for them to read...along with who sent it, so if you mention people by name don't be surprised if they are on the look out for you. I was totally taken by surprised when I was called out (in a good way).