NEWS FLASH!! Schedule for Harris Teeter Triples

[clippyclippy]

Whoa, that wouldn't be true at the same store that told me about the minimum 24 hrs thing because my coupons tripled without a problem at 1:27am

See, this kind of policy mumbo jumbo depending on who you talk to at what store makes me a crazy person!

Maybe it's time to contact corporate and get it straight from the horse's mouth

After this rush is over, I will because I want it in writing, I want them to email me the policy on 24 hrs and a few other things that are not making sense. But I'll have to sit and make my list of clarification questions pretty specific so that I can get it nailed down.

If they reply, I promise to post it and take screen shots of what they tell me via email, because I will request a written verification. It's just crazy and if I have it in writing I'll carry it with me, not that it will do me any good at that moment perhaps, but it will let them know I'll go up the ladder if I have to in order to get some satisfaction for being told otherwise. Not to me mean, but darn, I don't want to go through this hoop jumping each specials week.

Thanks for all the input folks! I see we have a variety of policy depending on who/where/when you deal with HT during an event.

That was the horses mouth. I posted earlier today after I had called corporate to find out when the reset happens. The person told me 7am.
When she said that there would be no triples from 12 midnight - 7am, I thought that was odd and I'd never heard it before.

So I called a 24 hour store and they told me the reset happens at 12 am. I asked if I could check-out at 11:55 pm and then turn around and use my next day's allotment at 12:05 am and she said sure.
Then I remembered last year one night, wringing my hands at the register at 11:59 pm, thinking I was going to use up the next day's coupons if he didn't hurry up and total. Then the cashier told me not to worry, the reset wouldn't happen till 2:00 AM!
So I am now thinking individual stores can shut down and restart tripling when they want to. I think the corporate answer was true, and that it gives the stores the go ahead to stop tripling at night due to staffing issues if they choose to.
But I've still never heard anyone here or anywhere else mention that they didn't get their triples after midnight......so I'm thinking the stores generally reset between midnight and 2:00am.
This has me really curious though. I'd love a straight answer. You never know when I might need to make my HT run at 3:00am!

[dionada]

I wonder if 24-hour stores do some sort of nightly audit or something similar. I used to work at a hotel and between midnight and 2 I'd run the previous day's numbers and charges, and post the transactions and balances.

After they get done with the "audit" or whatever it is they do, the previous day's information has been uploaded or saved or transferred to corporate and everyone gets a fresh start.

This is just a theory, by the way. I've never worked at a 24-hour retail store. I filled in at the 24-hour CVS once, but I just filled in as a cashier and didn't count down the drawers or prepare the deposit for them because they did theirs a little differently.

[uummm]

I have run a few 24 hour convience stores. I always did the days prior paperwork when I came in the morning after at 6am. The night guy would pull the reports and just leave them for me, or if he didn't get to it then I just pulled them myself when I got there. Then I would have until a certain time to call in my numbers once a week we would send in our paperwork with our daily numbers making sure it all balanced with weekly totals.

[clippyclippy]

So I was in HT again just before midnight again tonight, hurrying through to get done by midnight.
After I checked out at self check-out, I asked the night manager if I could go back through and use Saturday's coupons. She said sure, but she didn't know if it would work.
She explained that the store has no control over when the registers turn over. She said it depends on corporate, what they have to update etc., and that it could be any time after midnight. She'd never seen it happen before 12:30 and it could be as late as 2:00am.
She said she always knows when it happens, because the registers all start making noises.
So change my earlier theory about each store resetting individually. This one makes more sense.