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Old 10-26-2009, 11:13:20 AM   #1
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QUESTION Number that VIC Cards Scans Per Day?

Today at my local HT store, a customer in front of me had problems scanning her VIC Card. So the CSM called the (800) number with the customer (we were at the Customer Service Desk). Apparently, the customer's VIC Card is only allowed to be scanned 7 times per day. I guess this is true when your VIC Card reaches its 20 limit coupons that double/triple. You can still use the other coupons for face value deductions from your bill.


I asked the customer and Customer Service Desk Managers and they told me this was true. Anyone checked on this yet? Has this been anyone's experience?

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Old 10-26-2009, 11:22:02 AM   #2
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Default Re: Number that VIC Cards Scans Per Day?

Meaning, in order to get the VIC savings, you can use up to 7 transactions a day?

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Old 10-26-2009, 11:34:27 AM   #3
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Default Re: Number that VIC Cards Scans Per Day?

I have had mine repeatedly turned off after 5...I haven't done it lately though. Also I wasn't doubling my coupons at the time. I was getting the Tava that was $.99 and my Q was for $1.50 off (this was a while ago). My kid was with me and although I had only gone to 2 stores at this point, my kid was using the same card to buy candy. He did 1 transaction at the first store and 3 at the second. When I went to use my card at this second store it was locked (1+1+3). I was really ticked at my kid because he would buy 1 item (CANDY) then turn around and buy another one seperately and then did it again.

BiLo limits theirs to 5 also, Food Lion and Lowes Foods have no limits on theirs.
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Old 10-26-2009, 11:52:05 AM   #4
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Default Re: Number that VIC Cards Scans Per Day?

In the past mine has also locked out after 5. I have not used it that much in several months so maybe they have upped it to 7 since. I only use my card a lot during coupon events and as those seem to have dried up, it appears likely my card will do the same thing.
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Old 10-26-2009, 12:27:54 PM   #5
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QUESTION Re: Number that VIC Cards Scans Per Day?

I have never had my card lock up at all. Who knows?

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Old 10-26-2009, 12:47:33 PM   #6
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Default Re: Number that VIC Cards Scans Per Day?

I had it lock up on me after seven. (That was two cards, but they were linked by address.)

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Old 10-26-2009, 01:19:09 PM   #7
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Default Re: Number that VIC Cards Scans Per Day?

Originally Posted by uummm View Post
I have had mine repeatedly turned off after 5...I haven't done it lately though. Also I wasn't doubling my coupons at the time. I was getting the Tava that was $.99 and my Q was for $1.50 off (this was a while ago). My kid was with me and although I had only gone to 2 stores at this point, my kid was using the same card to buy candy. He did 1 transaction at the first store and 3 at the second. When I went to use my card at this second store it was locked (1+1+3). I was really ticked at my kid because he would buy 1 item (CANDY) then turn around and buy another one seperately and then did it again.

BiLo limits theirs to 5 also, Food Lion and Lowes Foods have no limits on theirs.
Did not know there was a 5 limit at Bi-lo's.Learned something new today!
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Old 10-26-2009, 05:27:30 PM   #8
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Default Re: Number that VIC Cards Scans Per Day?

Mine has always locked after 5 as well - but, as uummm, I haven't tried it lately.
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Old 10-29-2009, 03:29:46 PM   #9
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Default Re: Number that VIC Cards Scans Per Day?

Mgr today told me they lock up at 5 transactions per day
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