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Thread: You would think I was stealing

  1. #1
    kimkimma's Avatar
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    You would think I was stealing

    Sorry, I just need to vent a little. Went into my usual HT tonight to pick up some success rice before my q expires tomorrow. Here is my transaction: 6 x success rice, 1 bag ruffles, and 1 dean's french onion dip. I had 6 x $1 q for the rice and I also had a $5 RR from wags. I wasn't intending on picking up the chips and dip but thought since I was getting the rice dirt cheap I could indulge. I give my q's to the cashier who scrutinizes each one and then instead of her calling the mgr. she tries to be secretive and motion her over concerning my RR from wags. So back and forth whispering goes on and she finally scans it. Mind you it starts with a "5" and doesn't require a mgr override or anything. Of course it had to be my least fav. cashier and CSM working tonight. But they still proceeded to whisper (not so quietly) while I was paying. Most of us here at HCW have had it happen once. I know there are bad couponers that give us good ones a bad rep.

    I mean seriously, I still payed $5 oop and I didn't have to pick up the additional items. They were acting like I was trying to rob them blind. It's not my first time using a RR from wags, plus I have an e-mail from corp. last month b/c I wanted to double check that HT accept RR. I have that e-mail saved if anyone wants it posted. Corp. says as long as the wags is in close range to the HT (mine is in the same plaza). Okay rant over, I can step down now.

  2. #2
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    Default Re: You would think I was stealing

    I don't get why cashiers and managers do this, they should be happy that they get our business when we could be shopping somewhere else, and that our business keeps them employed!

  3. #3
    valerie160's Avatar
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    Default Re: You would think I was stealing

    I'm sorry this happened to you :sad:. I wasn't aware that HT took Wags RR. I have like 5 (for a total of about $25) that are expiring tomorrow - can I use all 5 in one transaction or is it only 1 RR per transaction? My Wags is in the same plaza as my HT too.
    Married to a wonderful man for 6 years, SAHM to 3 beautiful kids:talking3:

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    Default Re: You would think I was stealing

    Quote Originally Posted by valerie160 View Post
    I'm sorry this happened to you :sad:. I wasn't aware that HT took Wags RR. I have like 5 (for a total of about $25) that are expiring tomorrow - can I use all 5 in one transaction or is it only 1 RR per transaction? My Wags is in the same plaza as my HT too.
    Yes, mine do. They took 3 in one transaction the other day. I did ask first, and the cashier said, "Sure - we get reimbursed for those".
    No telling if that is true or not. I've heard that they do get reimbursed, but then again, I've heard they don't.
    If they do get reimbursed, then why does there have to be a WG nearby? The mfrs are unlikely to care. I doubt they selectively reimburse based on whether WG is a competitor to that particular HT.
    I tend to think HT taking the hit.
    On that day I bought 3 gallons of milk. I could have easily bought it at WG instead, so it worked in that case. They got my business.

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    Default Re: You would think I was stealing

    Sorry that happened to you. Just don't let it get you down. You know the rules and were doing everything right.

  6. #6
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    Default Re: You would think I was stealing

    I would get there names and write or call HT customer service and complain....

  7. #7
    SPARKING
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    Default Re: You would think I was stealing

    Wow, I had no idea! I would like the email if you don't mind sharing. I will try this!

  8. #8

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    Default Re: You would think I was stealing

    One of my local HT claims that they cannot take Wag's RR since they don't get reimbursed for them. My RRs were already scanned b4 the cashier called the manager over so they took it "this one time". I did not make a big deal of it since it went through. The closest HT is RR friendly as long as I limit it to 1 or 2 per transaction.

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    Default Re: You would think I was stealing

    i would also like a copy of the email...my HT said no to RR's. sorry that happened...i think they get jealous when we do so well
    Wife & mom of 3. they call me "penny pincher"
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  10. #10

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    Default Re: You would think I was stealing

    I would love to get a copy of that email from HT corporate regarding RR's. Would you mind forwarding it on to me?
    lisafaync@hotmail.com

    Thanks so much!

    Quote Originally Posted by kimkimma View Post
    Sorry, I just need to vent a little. Went into my usual HT tonight to pick up some success rice before my q expires tomorrow. Here is my transaction: 6 x success rice, 1 bag ruffles, and 1 dean's french onion dip. I had 6 x $1 q for the rice and I also had a $5 RR from wags. I wasn't intending on picking up the chips and dip but thought since I was getting the rice dirt cheap I could indulge. I give my q's to the cashier who scrutinizes each one and then instead of her calling the mgr. she tries to be secretive and motion her over concerning my RR from wags. So back and forth whispering goes on and she finally scans it. Mind you it starts with a "5" and doesn't require a mgr override or anything. Of course it had to be my least fav. cashier and CSM working tonight. But they still proceeded to whisper (not so quietly) while I was paying. Most of us here at HCW have had it happen once. I know there are bad couponers that give us good ones a bad rep.

    I mean seriously, I still payed $5 oop and I didn't have to pick up the additional items. They were acting like I was trying to rob them blind. It's not my first time using a RR from wags, plus I have an e-mail from corp. last month b/c I wanted to double check that HT accept RR. I have that e-mail saved if anyone wants it posted. Corp. says as long as the wags is in close range to the HT (mine is in the same plaza). Okay rant over, I can step down now.

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