Store Policy: Overage- Permitted or no? Read to find out!

[jen276here]

There is some confusion on whether overage is permitted at Giant Eagle so I thought I’d make a fresh thread her to help everyone out.

GE’s corporate policy specifically states that a coupon cannot be redeemed for more than the price of an item, the customer will only receive the item’s cost for the coupon discount, not the full coupon amount.

ie: Widget A = $3.00
-Coupon for $4.00
=$1 overage??? No - not permitted
=$0 after coupon adjusted to $3.00 item cost??? Yes - This is what they are to do.

So please do not discuss getting overage from a coupon - it is forbidden per their policy and therefore also a violation of HCW’s terms and conditions.


Now there are instances where a customer can and will get a resulting overage as a combination of store promos and coupons:

Instant discounts

Widget B is on sale for $1.00
There is an advertised promo: Save $3 instantly wyb 5
There is a $.50/1 coupon for Widget B

5 x $1.00 = $5.00
- (5) $.50/1 Q’s doubled = $-5.00
- $3.00 instant savings
= $3.00 overage
The instant savings is taken off as a line item discount meaning on a separate line in one lump sum.



BOGO discounts

Widget C is on sale for $1.00
There is an advertised promo: B10G5 Free
There is a $.75/2 Q

15 x $1.00 = $15.00
- (7) $.75/2 Q’s doubled = $-10.50
-$5.00 For 5 free wyb 10
=$.50 overage

The free item(s) discount is taken off as a line item lump sum discount, just as like an instant discount.


***EDITED TO REMOVE eOFFER SCENARIO***
The coupon policy, as of 10/6/11 prohibits stacking eOffers and MFQ’s.



So basically the answer to the ‘is overage given at GE’ question is no and yes - you will not get direct overage from a coupon but you can get indirect overage from a combination of coupons and store promotions.

Hope that helps! Let me know if you have any questions - we’ll try to sort them out!

[mo2g2gs]

Very Nice Explanation.

Btw, would widget C be powerade? lol

Those were nice sales last year especially before the like coupon limit, my carts were filled on every sale and I couldn't fit many groceries along with them. Now I am all out of stock, and no coupons to be had.

The pepsi 3/$4 instant $1.00 wyb3 is another example,
the 55/1 q's double to -$1.10 x 3 & get -$1.00 GE instant discount.

[Weinergirl]

This is a great explanation Jen - thanks.

[AmyRD]

Thanks Jen

[jen276here]

Originally Posted by mo2g2gs Very Nice Explanation. Btw, would widget C be powerade? lol

How’d you guess????

[robynsmom07]

This is good to know, although I had a problem with the Nivea for Men body wash. They would only take my coupon for .49 because I had the $3 eOffer. I said forget it, because they'll get paid $3 from the manufacturer. I'll buy it at walmart instead, where they're normal price is $3

[beetrothed]

I've been told I'm not allowed to "go negative".... So you'd need to apply the overage to something else in your order. (at least at my store?)

[jen276here]

Originally Posted by beetrothed I've been told I'm not allowed to "go negative".... So you'd need to apply the overage to something else in your order. (at least at my store?)

As far as I know, GE will not permit a negative transaction total, so yes, the best bet is to cover the transaction overage w/ other merchandise.

[jen276here]

Bump!

[dmm1932]

I am still trying to get the hang of this whole thing. So, can I use an eoffer and a manufacturer coupon on the same item? Are the eoffers considered manufacturer coupons? Thanks all!!