Giant Eagle ~ Other: for those who didnt get 10% foodperks

[cathy67redhead]

i too signed up LONG ago and never got to use the 5% as i am in the cleve area. i watched the video, saw 10% then nothing on my acct. :( so i called customer sevice 1-800 number and they saw that i am in the cleve area, never used the other 5% and poof she added it to my card. so if you never used the old 5% then i suggest calling it in. the lady was super nice and it was EASY!!!!

[marrelam]

I'm glad you posted this. I don't think I used mine either. I'm going to call too!

[TerryTerrific]

Giant Eagle, contact us:

(866) 869-9354

+

Terence in Brook Park, oHIo

[kelkelgil]

Got mine, thanks!

[Both Hands Full in OH]

CS added mine too! Yay! Thanks for posting!

[mo2g2gs]

After waiting over a week, no foodperks show on my receipts.

I even asked CS at GE about it today. None to be found.

I signed up, watched the video multiple times and I was offered 10% each time I watched it, I was also offered 5% for referring 4 emails, and also offered a free cup of coffee.

I finally called the number posted above, then after all the computer automation voices, I speak to a REAL person. She asked me how she could help me with my Giant Eagle credit card? Not advantage card, Credit Card.

I'm calling about a ge advantage card.

So she tells me to call 1-800-553-2324

So I did, and I explained everything.

Result: 15% & A FREE CUP OF COFFEE!

That's Customer Service at its BEST!

Now after all this time it took me to earn a discount and get it, I'm going to make it worthwhile! Time to clean out the truck, I'm going to do some serious shopping(after I fill up the tank @GetGo)!

[mo2g2gs]

WOW, My foodperks 15% discount today was -$40.82

my total after q's & fp discount was $57.00 and I received 8 $1.00 cats (for tgif skillets bought 16)

Total savings $341.00

All this time I was thinking the Foodperks discount was after all the coupons were entered. Obviously I was wrong.

[incognito]

I was under the impression that it was as well. I know in the beginning the cashier would ask me to use my discount (I think I had 12% at the time) before my Q's and then as my Q's were entered the discount was added back to my total. :sad:
So now when they ask before my Q's I always tell them "no. Let's see what my total is after Q's and then I'll decide."

Maybe the system has changed since then. :shrug7:

[mo2g2gs]

Originally Posted by incognito I was under the impression that it was as well. I know in the beginning the cashier would ask me to use my discount (I think I had 12% at the time) before my Q's and then as my Q's were entered the discount was added back to my total. :sad: So now when they ask before my Q's I always tell them "no. Let's see what my total is after Q's and then I'll decide." Maybe the system has changed since then. :shrug7:

I just used my foodperks again last sunday(5%) my total with the GE card was around $415.00 before any q's entered, after all the q's, my total was $47.24, shown on the receipt my foodperks eligible total was $300.00(that is the max on foodperks) and my foodperks discount was -$15.00
If you dont show this on your receipt, then they maybe they changed since Sunday? :sad: