I feel bad....

[frugalicious08]

It is my response to "You catch more bee's with honey."

I agree in these times why not be polite. As for "making the store look bad" I disagree the managers and workers have a lot to deal with at those stores what with people being rude to them all day and everything else. To boot their personal lives may not be perfect.

I say "Be kinder than necessary because EVERYONE is fighting some type of battle."

[Vegasgal]

I've heard Giant Eagle outsourced their customer service phone service to some company operating out of a foreign country. Your call will probably end up in Mexico or India. Don't you just love it when you are already frustrated and can't understand a thing the other person is saying on the other end of the phone?

I'd email if I were you.

[daniellematis]

I've heard Giant Eagle outsourced their customer service phone service to some company operating out of a foreign country. Your call will probably end up in Mexico or India. Don't you just love it when you are already frustrated and can't understand a thing the other person is saying on the other end of the phone?

I'd email if I were you.

No this guy was definitely American and he got it. He even said "1000's of customers didn't get what was coming to them and the store is already losing business because of the construction."

For everyone who who suggested I be nice-Thanks and I hope the next time you are shopping at Giant Eagle your store isn't out of Catalina paper.

[Vegasgal]

Maybe the outsourcing did not work out or it may depend on the time of day that you call. My SIL is a manager for Giant Eagle and complains about it quite a bit when she has to call. I'm going to ask her the next time I talk to her.

[jen276here]

For everyone who who suggested I be nice-Thanks and I hope the next time you are shopping at Giant Eagle your store isn't out of Catalina paper.

Are you faulting people for suggesting you be nice or are you truly thanking them?

[daniellematis]

I am saying-For those of you who do not shop at Giant eagle but always seem to want to throw your "You should be nice." 2 cents in on every thread where some one is complaining, I am sorry you only know how to voice your dissatisfaction with a store by yelling and screaming but I am not like that. I can nicely explain when a store, whether it be the corporation, managers or employees, are inexcusably incompetent and dropped the ball.