Q: What Is Feedback?
Feedback is how our members establish a trading history.
A member's feedback rating will tell you who they have traded with and what that experience was like.
When a trade is completed, you can leave feedback for the other member via the iTrader rating system. The iTrader rating system is only available for use by members of either the
Trader In Training or
Trader Group members.
You can leave feedback for other Hotcouponworld members for trades, trains, RAOK's, Auctions, and Classifieds.
How do I submit feedback?
Click the link on a person’s iTrader rating page that says "Submit Feedback for <Username>"
On the 1st drop-down box where it says, "
You were the:" Choose one of the three options.
- Buyer – If you sent Pay-Pal, cash, or other forms of money.
- Seller – If you received sent Pay-Pal, cash, or other forms of money.
- Trade – If this was a swap of coupons or other items.
On the 2nd drop-down box where it says "
Overall experience:" Choose one of the three options
- Positive +1 – If your trade went smoothly and nothing was amiss.
- Neutral -0 – If your trade was OK. Maybe something was amiss but the other person made it up.
- Negative –1 – If your trade never showed up and you could not get it resolved in a timely fashion.
On the 3rd text box where it says "
A short comment: Visible to all" enter a comment about the trade. Such as: "great trade look forward to more! A+++++"
On the 4th text box where it says "
Deal thread URL: Optional" you may if you want to, enter the link to the item for sale or trade. This is optional, though.
On the 5th large text box where it says "
Additional comments: Visible to buyer, seller and staff only" you may elaborate on the details of the trade or add additional thanks to the trader. This is optional as well.
Last but not least click the button that says "Submit Reply".
A private message will be automatically sent to the person that you left feedback for so that they know that you have received your end of the trade.
How do I find the feedback for another member or myself?
To find the feedback page for another user or yourself.
- Under each member's user name within a post or thread are the words iTrader: (#)
- The number in the parenthesis is that user's rating.
- Click the number in the parenthesis to be directed to that member's feedback page.
- Alternatively you can find a member in the members' list and find their profile which will also show the iTrader: (#) which is a clickable link.
Using one of the above methods you should now be looking at a feedback page.
What do I do if I make a mistake when leaving feedback?
Don’t stress about it. Simply send a private message to either
Queenofthehivemomof5,
Hotcouponmama, or
sbp (your site administrators) and they can fix it. Just let them know who the feedback was for and what it is supposed to be and they can change it.
Is there a limit to how many feedback ratings I can give in a day?
Yes. There is a limit of 10 feedback ratings that any one person may give in a 24-hour period.
Why is my rating score so low when I know I have done more than that many trades?
The score that shows in a parenthesis under your user name and in your profile is calculated based on unique traders only. So if you have done 10 trades with the same person their feedback only counts once towards your rating score.
What do I do when I have made a trade with a member but they have not left feedback for me yet?
Sometimes members get busy and forget to leave feedback for a completed trade. The best thing you can do to try and persuade another member to leave you feedback for a completed trade is to send that member a polite Private Message and inquire about the trade to make sure they were satisfied with the trade and to ask them to please leave you feedback. Also make sure that you have left feedback for them as well.
Can I transfer my feedback to Hotcouponworld from eBay or another coupon or trading site?
Unfortunately that is not allowed. We have no physical way to transfer feedback from other sites and we also believe that once you become a trader here at Hotcouponworld the only feedback that matters is the one that you have earned by making trades with other Hotcouponworld traders.
However if you are a new trader but are established at another website you are free to send other traders that you wish to trade with a link to your feedback page on another website via PM (this is not allowed on the forums)