FL policy on store and maufacturer coupons?

[jrobertson911]

FL's policy is one coupon per item. They may not have it on their site but you can email them for it. The butter coupon you are speaking of says one coupon per item, which to mean means just that 1 coupon per item.

Well, this had been the policy in the past, but it changed again last summer where they will allow 1 store coupon and 1 manufacturer coupon per item as long as neither coupon prohibits it. If you have a more up-to-date policy from them, please send it to me in a PM so that we can review it and make changes to the FAQ if necessary. Thanks!!

[Shy2481]

Well, this had been the policy in the past, but it changed again last summer where they will allow 1 store coupon and 1 manufacturer coupon per item as long as neither coupon prohibits it. If you have a more up-to-date policy from them, please send it to me in a PM so that we can review it and make changes to the FAQ if necessary. Thanks!!

I emailed them right before christmas for their corporate policy and posted it here before, i will pm it to you though. I asked them specifically when i emailed them if the use of store and man q's was allowed, the answer was they accept 1 coupon per item.

[enoughsaid]

Well, this had been the policy in the past, but it changed again last summer where they will allow 1 store coupon and 1 manufacturer coupon per item as long as neither coupon prohibits it. If you have a more up-to-date policy from them, please send it to me in a PM so that we can review it and make changes to the FAQ if necessary. Thanks!!

Would you post one of the emails you have where this was said. Thanks.

[jrobertson911]

Seems that people are getting conflicting emails again. I'll call corporate and will try to get a firm answer on this from someone higher up than just the customer service rep that answers the phone. I will post once I get an answer.

[FoodLionInsider]

It's really up to the store manager's discretion[...]

jrobertson911 is right, that it's really up to the store manager's discretion. That causes problems, though if the store manager or manager-on-duty has no knowledge of coupons at all.

Corporate sent our managers and e-mail about accepting valid internet coupons in the Shoppers' Companion Email.

The notice (07/07/10) says:
"ALL WEBSITE COUPONS" [meaning FLIPS] "ARE LIMITED TO ONE PRINT PER CUSTOMER"

If we suspect that coupons have been duplicated or copied, we may refuse them. "Accept only one like coupon per transaction and refer any customers with questions to the legal text printed on these coupons: 'VOID IF COPIED, sold, exchanged or transferred.'"

"INTERNET COUPON POLICY:
-We accept internet coupons.
-We accept "FREE" internet coupons ONLY if a purchase requirement is specified on the coupon and is met (i.e. Free X when you purchase Y or spend Z).
-We will not accept "FREE" internet coupons (i.e. FREE X-with no purchase requirements specified).
-Do not accept internet coupons that will not scan.

You can also refer to the Internet Coupon policy which is printed on each individual coupon"

Best regards.