Carter's Tagless Refunds: Now requiring SSN - Page 3

carisal · 10-31-2008, 08:50:03 PM

I got my PPD envelope today. they also sent a cute little teddy bear :) so far I am happy. I will be happier when I get my refund. we will see how this goes...... quiltingdiva, I would go ahead and email to get the envelope so you have it when you are ready to mail them back. hopefully there will be a quick turnaround on this. I will keep everyone updated. I will probably put my items in the mail on monday. maybe you can find some nice winter clothes at goodwill/thrift store, or maybe someone has some they can loan you til you get the money? I just bought new clothes at the outlet a month ago and they have the regular tags in them, my girl has outgrown all her tagless ones already. I can see how frustrating that would be :(

talk2ham.1 · 11-01-2008, 06:20:29 PM

Neither of my boys had a rash with this stuff, but I do recognize the label. I know I have some up of them in the attic waiting for our next little one. Is this a rebate only for kids who have had a reaction? Or is it a recall with a guaranteed refund for anyone who sends them in? Also, I think most of them were gifts. I have no receipts for any of them. So I am watching to see about the receipt issue too. If this is a common problem, it would be nice to get it out of the way before it's and issue.

erinerinerin · 11-02-2008, 10:22:44 PM

my jaw is on the floor. my 9 mo old has had little blotches on the back of his neck/between his shoulder blades for as long as i can remember, and they come and go. i couldnt figure out what in the world they could be from. i will be checking all his clothing-which is mostly carters brand, and following up with carters.thank you so much for posting. those poor babies :(

hey

how about osh kosh, too? they and tcp are all owned by the same conglomo, right? would the labels possibly be the same stuff? ds has a few osh kosh things, from the outlet, that he wears often...

oy.

MnM's Mama · 11-03-2008, 12:53:15 AM

hmm def keep me posted on this as my son had a reaction luckily just a rash. He is allergic to latex go figure as well. We just bought some Osh Kosh shirts when at the Philly premium outlets and they all were tagless!

carisal · 11-03-2008, 06:16:57 AM

I am so sad right now, the outfit I brought my girl home in is a fall 07 tagless tag item :frown: I could cry. anyways, I emailed Carters a couple of questions today about the returns. here are the questions they should be replying to soon:

Hi, I have already recieved the postage paid envelope to mail my fall 07 items back to you, but I have 2 questions,

1) I ran across an outfit which came with 2 tops/onesies and 1 pants, the pants have a regular label, and the tops have the fall 07 tagless tag.
should I return the pants also? I know that they were bought as a set.

2) I have one 3 piece outfit which is still on the hanger with tags attached and never worn,
should I remove the tags and hanger and wash that as well before returning? or should I leave the tags on and return it as is?

just keeping everyone updated. ... hopefully they email me back soon about the one item that has the tags on it still, so I can get these in the mail.

just keeping everyone updated. I ran across quite a few items from Fall 07. the one 3 pc outfit with tags shows 17.00 as the price.

MrsPinecone · 11-03-2008, 06:21:26 AM

In the interest of honesty and good karma, I would not ask for a refund unless your child actually HAD a reaction.

I have a boatload of Fall 07 Carter's stuff (DS wore Carter's almost exclusively for his first 2 years), but since he never had a reaction, I have no intention of getting any refunds.

carisal · 11-03-2008, 06:27:08 AM

Originally Posted by MrsPinecone

In the interest of honesty and good karma, I would not ask for a refund unless your child actually HAD a reaction.

I have a boatload of Fall 07 Carter's stuff (DS wore Carter's almost exclusively for his first 2 years), but since he never had a reaction, I have no intention of getting any refunds.

but for those of us that have had babies react to the labels, it is nice to know about.

Originally Posted by carisal

with my girl I thought it was psoriasis, since I had it as a child fairly severely - up until I turned about 18. , or maybe baby excema since that is very common. then I came across the info about carters and how they were giving refunds for the clothes, and now I am sure thats what was causing it, because the only place she has the rash was in the middle of her back right where the label would be. thankfully she didnt get as bad of a rash from it as I have seen pictures of online. those poor babies :frown:

...

I certainly dont want to save them to use in the future in case I have a baby who is even more sensitive to these labels, I guess I just got lucky that my daughter didnt react severely to them, and that I found the information online before it was too late to do anything about.

courtneyrtr · 11-03-2008, 07:07:07 AM

Originally Posted by MrsPinecone

In the interest of honesty and good karma, I would not ask for a refund unless your child actually HAD a reaction.

I have a boatload of Fall 07 Carter's stuff (DS wore Carter's almost exclusively for his first 2 years), but since he never had a reaction, I have no intention of getting any refunds.

My DS did not have any reactions to the Tags in Question but I am pregnant with baby #2 and have saved all of his clothes to use on the new baby. Every baby is different and I am going to return the Carters Fall 07 items because I do not want to risk having the new baby have a reaction.

carisal · 11-03-2008, 01:36:25 PM

got a response to my last email.
will be sending my girl's clothes off tomorrow.

Thank you for contacting us. To answer your questions:
1: If you have a set such as the pant and shirt. If you send in the just the shirt you will only get 1/2 of the price of the item but if you send in the whole set then you will get the whole price.

2: The set that is new just leave it the way it is if the hanger becomes a problem putting it in the package then you can remove it but there is no need to wash it.

Sincerely,
Lisa
Consumer Affairs