Carter's Tagless Refunds: Now requiring SSN

[oregonkim]

Do you have to have the receipts?

[carisal]

Originally Posted by oregonkim Do you have to have the receipts?

I hope not, they havent mentioned it in any of their correspondence to me about the issue. I have most of my reciepts saved, but I wont send them unless they lowball me on the refund, or ask for them.

I will let you know when I get the label in the mail, maybe that will include more information.
I'm interested to find out if "full refund" means full retail..... cause you know I bought a lot of it on sale. ....I'm really sad about returning some of this stuff. :frown:

[oregonkim]

Carisal: Thanks. I would love to know what they say. I don't have a lot of my receipts because my mom bought a lot of the clothes or my MIL. We also got them at the local carter's outlet.

[crownline266]

I'm also curious what happens without receipts. Got a lot of Carter's stuff as gifts with the full label as shown in the pictures. If anyone finds out, please let us know!!

[courtneyrtr]

Here is what I got in an email today, they did not ask for me to send in receipts.

If you have garments you would like to return, please send us your name and mailing address and we will send you a postage paid envelope to use to return them. We will be glad to reimburse you for the full manufacturers suggested retail price.

[mom2lucas]

How long did it take to get your email replies? I emailed two days ago and have not received a response.

[courtneyrtr]

Originally Posted by mom2lucas How long did it take to get your email replies? I emailed two days ago and have not received a response.

I sent the email 4 days ago, I was going to call them in the AM but then I got this email tonight. :)

[pdyer]

I noticed this thread and am Wondering if anyone ha had problems with Children's Place clothing?

My daughter is 4 and has had a rash on her neck off and on for months.
I never considered that it could be from her clothes, I actually thought it was ring worm, but my pediatrician said it looked like a contact rash???

I saw this Carters thread and pulled out a shirt (just up late waiting for the dyer to finish ironically) and I noticed the tag less Children's Place label is in the shape of a heart which would make a convenient circular looking mark if its the cause.

I am calling her pediatrician tomorrow to see if this could be it... I never made a connection most of her clothes are gymboree and they use regular labels but she has several Children's Place Tag less shirts that she wears allot this could explain the strange sometimes its there then just magically goes away behavior of her rash...

Has anyone else had this issue with bigger kids???

[carisal]

I think it could well be connected, I'd love to know what your pedi says, from what I undersand the problem is due to the label sort of flaking off and causing abrasion to the skin. whether or not your pedi thinks the label is causing the rash on your daughter I would email childrens place and let them know about it. ask them if they are offering anything like carters is, I dont think they would want to put their reputation on the line over something like that.

with my girl I thought it was psoriasis, since I had it as a child fairly severely - up until I turned about 18. , or maybe baby excema since that is very common. then I came across the info about carters and how they were giving refunds for the clothes, and now I am sure thats what was causing it, because the only place she has the rash was in the middle of her back right where the label would be. thankfully she didnt get as bad of a rash from it as I have seen pictures of online. those poor babies :frown:

like I said before I am very sad to get rid of any of her baby clothes becase of the memories and also becuase I was saving them for the future. a lot of things like pajamas I always buy gender neutral so I can use them with all of my babies(plan to have 4) and I wanted to have several items ready, and not have to buy as much in the future.

I guess I will just take note of what I send back to them and wait for a really great sale at the outlet and go back and replace them.

I certainly dont want to save them to use in the future in case I have a baby who is even more sensitive to these labels, I guess I just got lucky that my daughter didnt react severely to them, and that I found the information online before it was too late to do anything about.

Originally Posted by pdyer I noticed this thread and am Wondering if anyone ha had problems with Children's Place clothing? My daughter is 4 and has had a rash on her neck off and on for months. I never considered that it could be from her clothes, I actually thought it was ring worm, but my pediatrician said it looked like a contact rash??? I saw this Carters thread and pulled out a shirt (just up late waiting for the dyer to finish ironically) and I noticed the tag less Children's Place label is in the shape of a heart which would make a convenient circular looking mark if its the cause. I am calling her pediatrician tomorrow to see if this could be it... I never made a connection most of her clothes are gymboree and they use regular labels but she has several Children's Place Tag less shirts that she wears allot this could explain the strange sometimes its there then just magically goes away behavior of her rash... Has anyone else had this issue with bigger kids???

[quiltingdiva]

Almost all of DS's winter shirts have this label, so if I'm going to send them back I have to find him some more to wear ASAP. This totally bites, because I really like the designs and colors of these and have no Carter's near me. I bought them last year from an outlet when we were visiting friends. Thankfully he hasn't had any reactions to them...I feel so bad for those babies that have.

I am also curious to know what the reimbursement will be, because we can't afford to purchase him all new shirts right now, but we'll just have to find the money I guess.:frown: