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Thread: I sent an e-mail questioning the policy and..

  1. #21
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    CW&M Mom's Avatar
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    Default Re: I sent an e-mail questioning the policy and..

    I love our Family Dollar store. They have taken every single coupon I've ever used there....although there computer system is so old...they actually just manually enter every single coupon...they cannot scan them at all.

    They also have taken there coupon and the manufacture coupon without any problems.

    So if you all wanna come out to podunk Kansas...I've got a good store for you LOL
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  2. #22
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    Default Re: I sent an e-mail questioning the policy and..

    My family dollar is the bomb too!! I love it they don't complain about our coupon use I even share with the cashiers but then again they all know me from our Local CVS. I use to work there and they would come in the store all the time!! Its always good to be friendly!!
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  3. #23
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    Default Re: I sent an e-mail questioning the policy and..

    Its always been a huge strggle with me and my local Family Dollar. So much so that I stopped shopping there for 6 months. I wanted to go and get some free toothbrushes (I was down to my LAST ONE!!), so I went the other day and discovered that nothing has changed! They only allow 2 coupons PER TRANSACTION and they have to be 2 different coupons. So say I got two bottles of Dove Shampoo I couldnt use two Dove Shampoo coupons. Yea they make up their own rules. They also won't allow you to use a store coupon with a MQ coupon. So today I called FD corp and had an hour later got a called back. I had a lovely conversation with the lady from corporate and she said that they will gladly accept any and all coupons. She said that FD wants to take our coupons. Its a win win for them. She said that they make money from the coupons and get more customers. That comment shocked me lol. She then said that she would take care of it right away. So I went tonight to test it out. I hand over my MR clean coupons & 10 Reach coupons and the cashier scans 1 Reach coupon & puts in the FD Mr clean coupon and then throws away all my other coupons! I made her call the manager over. The manager made her pick them out of the trash and said to her yea someone complained Kim called today and said that we have to take all coupons now. The manager then put in all my coupons. I said thank you and left. It took everything in me not to strangle the girl for throwing out my coupons. THE NERVE! But in the end it all worked out.

    So I paid .25 for each bottle of MR Clean 40 liquid with Febreeze
    and got 10 toothbrushes. It was worth the hassle. :) So make sure you call corporate because they said that they want to get all the stores up to date on coupons.

  4. #24
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    Default Re: I sent an e-mail questioning the policy and..

    I dont shop there. I emailed them for their coupon policy, and they never responded.

  5. #25
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    Default Re: I sent an e-mail questioning the policy and..

    Clevermom,
    I shop at 2 Springfield locations and havent had any trouble with using multiple coupons. I did a little PR and shared some Snuggle Qs at the Kansas one. I hae not yet tried to stack a FD and MF Q on the same product. My timing with that store seems to be aweful. I got most of my snuggle there before they went on mega-deal at Dillons.
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  6. #26

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    Default Re: I sent an e-mail questioning the policy and..

    there is a website that contains the coupon policy here
    http://familydollar.com/PDFs%5CCouponPolicy.pdf

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