OUTDATED ~ Dollar General FAQs Sheet - Updated Feb 2010

[SleeplessNights]

Q: What is Dollar General (DG)?
A: Dollar General is a nationwide chain of small stores that offer basic necessities, with an emphasis on convenience and value. According to the chain's website, thirty percent of DG's merchandise is priced at $1 or less.

Q: Where can I find a local DG?
A: Dollar General | Save Time. Save Money. Every day!

Q: How can I contact someone at DG's corporate headquarters?
A: You can contact customer service at DG via phone, email, or mail.

Dollar General Corporation
Customer Service Department
100 Mission Ridge
Goodlettsville, TN 37072

Dollar General Customer Service: 1-800-678-9258
Corporate Headquarters: 615-855-4000

Dollar General | Save Time. Save Money. Every day!

Q: Can I use coupons at DG?
A: Yes! DG accepts manufacturer coupons and occasionally offers store coupons as well. You can use one coupon per item. See email below regarding the use of IP's.

Q: May I combine a DG coupon with another manufacturer coupon?
A: YES!!!! See new email below. Also was verified by phone by sbp.

Below is a copy of the email I received from CS:
(Submitted by Stevieswife)

Thank you for your e-mail.

Dollar General is pleased to accept manufacturer coupons at any of our more than 8,100 stores. If you have five coupons for five products, you may use them in one transaction unless the coupon states otherwise. If the coupon states that it is good for any product, you may use the coupon for any product even if it is not pictured, unless the coupon states otherwise.

You may use a Dollar General coupon along with a Manufacturer’s coupon for the same item, as long as neither coupon states otherwise. Unfortunately, due to fraudulent attempts, we are unable to accept internet coupons, unless they were e-mailed to you directly from Dollar General.

You are a valued customer here at Dollar General.

Kind regards,

Justin Comer
Customer Correspondence Representative
Dollar General Corporation

Q: Will DG double my coupons?
A: No, DG does not double coupons.

Q: Does DG give overage?
A: Some members have reported yes, however some have reported no. My stores do not, the coupon is adjusted to the purchase price making the item free. YMMV.

Q: What is the DG Guarantee?
A: The DG Guarantee is issued on most store brand items. If you are not fully satisfied with the product, you can return it for a full refund or exchange. For additional information, see here.

Q: Can I use my debit card at DG?
A: DG accepts PIN-based debit cards as well as Visa and Discover (sorry, Mastercard holders). No minimum purchase is required.

Q: So what can I buy at DG?
A: The basic DG store focuses primarily on consumable basics: paper products, health and beauty items, and cleaning supplies as well as milk and other food items. Many stores have a small refrigerated section with dairy products, lunch meats, and an assortment of frozen foods. Additionally most stores carry a limited selection of electronics, pet food, clothing, automotive supplies, and seasonal merchandise.

Q: What's this Dollar General Market, and how is it different from the basic DG store?
A: The Dollar General Market offers everything that the basic DG store carries, but features an expanded food section and fresh produce and meat. There are currently fewer than 60 DG Market stores in operation, so there's not a lot of feedback on the quality of the merchandise. If you're familiar with your local DG Market, please share your experience and thoughts!

Store Coupons- It's Got To Be Real
(Please read before posting store coupons to this forum)
One of HCW's goals is to help in the fight against fraudulent, fake & unauthorized coupons from being posted on our site.

In order to keep you informed about your favorite INSERT STORE NAME HERE store be sure to check this thread for any INSERT STORE NAME HERE store coupons that are unapproved for posting. We will update this thread as necessary to let you know if a particular coupon is being researched & the outcome of that research.

HCW also has an "Its Got To Be Real" Forum located HERE. Be sure to check this forum for all the latest on Manufacturer coupons that are known to be counterfeit or info that may be posted about websites that are not allowed to be linked to, etc. In this forum you will also find all kinds of helpful info & tips on how to spot these types of coupons.

Is It Fake, Is It Real, Can I Post It? You can report a coupon to be researched using the forms found HERE.



Please Note:

1. If you see someone on HCW offering a coupon you know or suspect to be counterfeit, please use the red triangle at the top right corner of their post to send a report to the HCW Staff.
2. Discussions regarding the usage of counterfeit coupons is not allowed at HCW & is subject to the Warning / Infraction System.

Thank you for keeping HCW all about the LEGITIMATE Deals!

Also, You can sign up for the Dollar General E-mail newsletters for unadvertised offers and coupons occasionally!

Thanks to Stevieswife for helping to contribute to this post!