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Old 08-30-2010, 10:36:56 PM   #1
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FYI New Dillons Coupon Policy

Apparently Dillons was accidentally sent the Kroger Coupon Policy, but have been informed to use the old policy, which you'll find below, thanks to Shannon. Click on the document to make it larger. What a mess!



The info below is old: (Kroger policy, not Dillons)

The cashier at my store let me make quick copy of the new Dillons coupon policy! I will be writing up an easy to read article on all the details on my blog, but here are the main changes:
  • No longer accepting expired coupons.
  • Will not accept "free item coupons" from the internet.
  • Will accept buy one get one free coupons.
  • Will only accept two internet coupons per manufacture, per customer, per day.
  • Manufacture coupons $.50 or less will double.
  • Manufacture coupons $.51 or greater will not double.
Below, you can upload pages of the Dillons Coupon Policy:


Page 1 HERE
Page 2 HERE
Page 3 HERE
Page 4 HERE


By the way, it was totally the cashier's idea for me to copy the policy and he got permission...I felt like I had won the lottery or something! ;)



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Old 08-30-2010, 10:46:57 PM   #2
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Default Re: New Dillons Coupon Policy

is this all dillons or just the ones in missouri? Kansas ones especially around here seem to still make up their own rules
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Old 08-31-2010, 04:27:39 AM   #3
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Default Re: New Dillons Coupon Policy

Thank you for posting this! I feel much better after reading it. Can I ask what store you got this from?
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Old 08-31-2010, 06:09:53 AM   #4
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Default Re: New Dillons Coupon Policy

It will be for KS stores too. I talked to a manager in Topeka yesterday and they received the email as well, it starts Sept 1. She didn't mention the Free Ips, so that is a bummer.
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Old 08-31-2010, 08:42:46 AM   #5
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Default Re: New Dillons Coupon Policy

does that mean the 65 cent coupon...won't go up to a dollar ?? Technically it never has completely doubled KWIM?

If this is the case...I probably will go to them a bit less...as my country market store will be a similar deal (the expired coupons and the unique doubling dillons did made them a better deal and worth the drive).
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Old 08-31-2010, 01:35:43 PM   #6
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Default Re: New Dillons Coupon Policy

I had recently become a dedicated Dillon's shopper because of the ability to use coupons to the max! I will now rethink my decision to shop there, as the deal will not be as good without being able to double many of the coupons!! I am not thrilled with this new policy, and will probably be doing most of my shopping elsewhere!
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Old 08-31-2010, 01:59:43 PM   #7
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Default Re: New Dillons Coupon Policy

I find it interesting that this is a Kroger policy with Kroger mentioned throughout. Does anyone know if any *Kroger* stores are affected by this change ? I havent had the time to look around online. Also, there is a contradiction in this new policy regarding the IP limits. In the text it states that you may only use 2 coupons, per manufacturer per customer, per day right ? The example below states that a customer who buys 3 Kraft Mac and Cheese may only use 2 coupons, but if they buy a Kraft salad dressing they may use one on that. Last I checked Kraft Mac/Chz and Kraft Dressing were the same manufacturer So which is it ? Limit 2 per variety of item or per manufacturer ?

One thing that will be a relief to some of our members is that it specifically states that coupons may be color or B&W and either is fine.
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Old 08-31-2010, 02:41:29 PM   #8
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Default Re: New Dillons Coupon Policy

Originally Posted by Tracy_in_Missouri View Post
I find it interesting that this is a Kroger policy with Kroger mentioned throughout. Does anyone know if any *Kroger* stores are affected by this change ? I havent had the time to look around online.
I just moved from KS to AZ...we have Fry's here, which is a Kroger store, and it's business as usual with them. All coupons are worth at least $1 there, due to how they multiply.

One thing to keep in mind is, the market here in Phoenix is *fiercely* competitive, with 4 large grocery chains (who all multiply coupons), plus Target/SuperTarget, Whole Foods, Fresh & Easy (similar to WF), Sprouts (also similar to WF), plus Food City (Hispanic/Latino market), variants of Walmart (regular, Neighborhood Market, and Marketside), and several IGA's and mom-and-pop places. It's almost mind-boggling, but it's about market share, and they're almost out for blood here to keep customers.

You'd think Kroger Corporate would think about this in regards to Dillons, especially where there's competition, like in MO (Price Chopper, HyVee, etc.) I'm hoping for all of you that they have a change of heart, and think about how many customers they might lose. This is a BAD move on Dillons part, and they need to think about who is walking through their doors.
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Old 08-31-2010, 04:01:07 PM   #9
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Default Re: New Dillons Coupon Policy

Originally Posted by irish_molly View Post

You'd think Kroger Corporate would think about this in regards to Dillons, especially where there's competition, like in MO (Price Chopper, HyVee, etc.) I'm hoping for all of you that they have a change of heart, and think about how many customers they might lose. This is a BAD move on Dillons part, and they need to think about who is walking through their doors.

I agree. Whenever I tell a local that I do most of my shopping at Dillons, thier eyes bug out. " They have the highest prices ! Why dont you shop at Walmart" Well, I talk to them about the great sales and the super coupon policies and Ive converted many people to Dillons shoppers over the last 18m. Unfortunately, things will change
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Old 09-01-2010, 01:20:47 AM   #10
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Default Re: New Dillons Coupon Policy

Admittedly, I'm not in your region, but appreciated being able to read this new policy ... thank you!

Something I got tickled reading was on the catalinas and loadable coupons ...
Catalinas -- (bottom pg 1 to pg2) so, if your cat doesn't print, the cashier's going to whip out his/her cell phone, call Catalina and figure out what the problem is (since they've already verified you bought the correct product). yep, I can "see" THAT happening, especially during mega sales!
Loadables -- (bottom pg 2 and 1/2 of pg 3) -- they're going to go through and verify you bought the correct item (guess you'll be sure and print out copies of what you've loaded on your card each time before you go ... or use up YOUR cell minutes showing them, since they don't seem to know what's on your card at store level) ... THEN, they're going to tell you to call an 800# or email the company ... ... oookkkkaaayyy! sounds like an efficient use of employee time, to me! (Heck, we've been doing that for years, anyway.)

I can see a lot of manufacturers losing money on this policy .... I assume y'all had the same mega sale the other regions had a couple weeks ago ... with the SoBe water? And the loadable for $2.00/10. If I hadn't been able to print out the SoBe IPs and use more than 2 at checkout, I wouldn't have paid somewhere around $6.00 for 10 bottles of SoBe.
So, companies that only offer internet coupons now (to try to save in advertising costs) are going to suffer ... as well as us. (THAT's really going to help our economy get back on its feet.)

And that doesn't even include lowering the doubles y'all receive.

I think what amazes me most about these 4 pages is that they spend 2-1/4 pages explaining what loadables are and what IPs are supposed to look like! .

I guess the "good" news is that, from what I'm reading, it's only the IPs that are limited to 2 (3?) per manufacturer, per customer, per day. It mentions nothing about limiting the number of insert, hangtag, blinkie, etc. Qs (except 1 per item purchased, which WE know that!)!! -- If so, I missed it.
(I haven't figured out how they're going to enforce the "per mfr/per customer/day" part of that unless they're going to update the registers to link IPs/mfrs with the cards; but, it "sounds" like strong language.)

I understand they're trying to limit their loses due to the "bad apples" using fraudulent Qs, but it sure looks like they're going to end up costing themselves more than they'd lose with those folks. AND, not to bash cashiers (I know some great ones), but if they were trained to know and understand these different types of coupons and to use some common sense -- how many of us would even think that a "get free 12pk soda, no purchase necessary" was a legit Q?? -- THAT would alleviate a lot of their fraudulent Q losses.
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