
Originally Posted by
Merczilla
We had bought a Frieling french press a couple years ago and loved it, so decided to buy a second one. Nothing like stainless steel with nothing to break. When the second one arrived, the press part didn't go down right. It scraped and rubbed. Tried it in our first one and it was fine. The pot itself was "out-of-round". lol Odd. I contacted Frieling rather than Amazon, telling them that was where I bought it.
They were quite concerned and immediately sent me a new pot and I returned the odd one to them directly. They sent me a return label and everything. So even though I didn't deal with Amazon for the return, the company was wonderful about it.
I find it weird that sometimes with the free shipping after $25, that the item "won't ship to my default address" which is a PO box. Especially with smaller stuff like a video game. Haven't done it lately, but I'd end up with half the order coming USPS and the other half coming UPS/Fedex...which is astronomically expensive to here. lol I just feel silly having little things come by UPS. I know it's totally different in the lower 48, but I feel like it's wasting the drivers time to have to come all the way out here to deliver something like that.