CVS ~ Question: cvs----Can't use coupons on sale items ?!?!?!?

[jwahlton]

I was at my favorite CVS at lunch to get the Pepsi deal. I also had 2 coupons for $1/2. The manager was the cashier and he told me that I can't use coupons on sale items I asked since when? He said always! So I just left my buggy and walked out. I go to this one at least twice a week and my normal cashier was working the photo area. She would have taken them. Has anyone else heard of this at CVS?

[CW&M Mom]

That's baloney....

I've had a few places not let me use coupons when things are on there final clearance (you know on the special shelf...where they sit until they are purchased or thrown away.

I'd contact corporate CVS.

[mjones2j]

I think I would have done the same thing, but also call CVS customer service, because that sounds like a crock to me! I've never been told that, nor is it on 99.9% of coupons. There are some coupons usually store coupons that say cannot be used on sale items, or something along those lines.

[mxmom99]

ive heard of this happening, and from "managers" as well. thats ridiculous. id ask to speak with his boss.

[debbie_1210]

I would call corporate, I never heard of that, I wouldve walked out too!!!

[elizabeth8214]

Never.......they are obviously grossly misinformed. ). I would call CVS @ 1-888-607-4287 and have them send you the corporate coupon policy and make sure this is not the individual stores policy. Not only can you use a manufacturer coupon with sale items but you can also use a competitor coupon in conjunction (some CVS stores take competitor coupons, check your local stores). I love CVS but they can be quite a pain in the back side at times. Hope this helps.

[Tracie810]

Yep...he was waaaay off base! What a moron. I actually have the CVS in an email from them if you would like it -- just PM me and I can email it to you.

[eiramnoaj]

Yet another CVS employee who likes to make up nonsense as they go along. :shrug7:

Definitely call customer service so he can be set straight.

[Ajack]

Wow! Thats all I buy at CVS... sale items and always use Q's. Thats just crazy.

[youtoo1955]

If that was the case why do so many of the ads tell you to look for coupons in the Sunday paper? Yep call corporate on this one so he can be properly trained. You may also prevent someone else from having to deal with this issue. When they make up rules like this and no one does anything they know they can get away with it and the rules will only get nuttier.