CVS ~ Other: Email from CVS re-BOGO

[shelleyf]

Originally Posted by kycouponprincess I don't think having a copy of the letter on the first page would help me out at all, as my name is Jamie L! (But, I don't work for CVS!) Anyways, they would totally think I was making that up!

That's hilarious!

[julz5272003]

I called CVS CS and was told by Jessica that if the are BOGO on sale and I have a coupon I can not combine them I would have to purchase 2 and get 2 free?????

[julz5272003]

And now I get an email from Jamie L saying that I get both items free??? Who do I believe and which CVS do I have to shop to get them both free??

[marvholly]

Right. I copied, saved & printed the OP's email. My local (walking distance) store mgr told me I LIED and was trying to commit coupon FRAUD!!!! Needless to say he would NOT take the BOBO q on a BOGO ad item.

I think next time I will INSIST he call the police & have me arrested for fraud if he refuses the q. Then I will sue him personally and CVS corp for lack of training of their staff. then I should be able to retire several years ahead of my schedule.

[nwonder]

Just called my local CVS and Customer service. Told no on both accounts. Could this be regional???

[winnie0119]

I was told by Jessie at CS that yes you can use a bogo q and a bogo sale and get both items for free.

[savvy_artist]

Here is the letter I got from CVS customer service.

Thank you for contacting the CVS/pharmacy website. I am in receipt of your e-mail regarding the 5 manufacturer coupons for the Vive Shampoo and Conditioner. I would visit your local CVS/pharmacy store and request to speak to the manager, the manager does reserve the right to limit the amount of coupon that can be used.
We appreciate the time you have taken to share your comments with us. Thank you for shopping with CVS/pharmacy, we look forward to your continued patronage.

[paradisemommmy]

Pssst...take the customer services person's name out of your email girlie...can't post that.

[LARR0612]

I got a diffrent e-mail about the vive pro...They said I can use the b1g1 coupon on a b1g1 sale and get both items for free.

[Rubysgirl]

Originally Posted by LARR0612 I got a diffrent e-mail about the vive pro...They said I can use the b1g1 coupon on a b1g1 sale and get both items for free.

Can you post the email so that it can be printed? I have never had issues with this before, but it happened yesterday, I also emailed CS.