Re: cvs-Tons of Clearance Moneymakers/Free Finds Today! october 13 My store posted a sign saying per corporate they could not accept coupons on clearance items. I am a Business major with a minor in marketing so I sent an email to cs and asked them WHY? I told them that they put items on clearance to get rid of them and make room for other merchandise. They get re-imbursed for the coupon. I am more likely to purchase an item if I can use a coupon. From a marketing stand point it makes more sense to allow me to use the coupon and get rid of the merchandise than to leave it sitting on the shelf. The new GM of my store called and told me that I could use a coupon on anything I wanted as long it was for that item. I sweetly asked him "So you are going to take down that sign that says I can't use coupons on clearance items?" He said " yes ma'am, as soon as we hang up the phone." He also asked me to come to him if I have any problems/concerns in the future. He said he was going to have to have a meeting with the district manager and fill out five pages of paperwork due to my email so if I would please come to him in the future he would take care of any concerns I might have. As a pp said it might be YMMV but that email to cs lit a fire under the new gm at my store. I try not to complain very often but that made no sense to me from a business stand point.
__________________  Coupon clippin', sweet tea sippin', stockpile growin', you won't catch me lawn mowin, I'm the only Queen Bee of this hive! |