Email from CVS re-BOGO

[BUSYMAMA39]

I have had several people PM me wanting a copy of the email so I am just going to post it here and X out my name.

I have seen other similar emails that were copied on here so I am assuming its ok. If not, then can one of the mods delete it? THanks.

Dear Ms XXXX :
Thank you for contacting the CVS/pharmacy website. I am in receipt of your e-mail. During Buy One Get One (BOGO) Free sales, you can use BOGO Free manufactures coupons. This will entitle you to get both items free.
We appreciate the time you have taken to share your comments with us. Thank you for shopping with CVS/pharmacy, we look forward to your continued patronage.
Sincerely,

Jaime L
CVS/pharmacy
Customer Relations
05885515

[misshayley]

I wish I had this earlier when I went to CVS, because the cashier said that I couldn't do that because it would be like getting them free. So I will be calling CS tomorrow and having them contact the store so that I don't have that issue again. The kid was really snotty with me about it too, which is what really irritates me.

[BUSYMAMA39]

Originally Posted by misshayley I wish I had this earlier when I went to CVS, because the cashier said that I couldn't do that because it would be like getting them free. So I will be calling CS tomorrow and having them contact the store so that I don't have that issue again. The kid was really snotty with me about it too, which is what really irritates me.

apparently it happens a lot. It happened to me too but i didn't know any better and I just let it go. Now i will have the email printed and I will show the cashier. lol

[ale1ymtz]

The guy at the register tonight had the nerve to tell me that I was cheating CVS out of money by using the bogo coupons for the loreal with the bogo sale. And in front of other customers mind you. He said that what I was doing was dirty! OMG! He's sooo lucky I have laryngitis and couldn't exactly answer him. Its not the first time he's rude to me. The first time I let it go, but as soon as I get my voice back I will be calling corporate. That was so out of line. Even with his sarcastic and rude remarks he still let me use my coupons though, so I guess it wasn't all bad.

[Benz1968]

Question ?? Will just having a print out of this posting fly?? Don't you think they would want to see the email? Just wondering in case it comes up don't wanna look dumb. I'm afraid they will say anybody can post that and it not be real. Know what I mean...?

[corysmurf]

Originally Posted by Benz1968 Question ?? Will just having a print out of this posting fly?? Don't you think they would want to see the email? Just wondering in case it comes up don't wanna look dumb. I'm afraid they will say anybody can post that and it not be real. Know what I mean...?

I would tell them it does have a reference number at the bottom, they can research it for validation if they wish. I'm sure they can also track down "Jamie L" if they wanted to.


I collect print-outs such as this for all the stores I shop at. I keep them in my binder under the Policies and Procedures section. I cannot count the number of times I've had to educate managers or employees regarding their store policy.

[kitakayl]

thanks

[Angi]

I went to my CVS tonight in Ohio. I had 2 of the BOGO of vive and I paid .63 cents :) I am new to this and I am on so pumped now!! This site is great! I also saved $110 at Kroger!!!

[meggers]

Hey, Jamie's the same one that wrote to me! LOL!

[meggers]

Originally Posted by Benz1968 Question ?? Will just having a print out of this posting fly?? Don't you think they would want to see the email? Just wondering in case it comes up don't wanna look dumb. I'm afraid they will say anybody can post that and it not be real. Know what I mean...?

Yeah, it would be best to write to CVS yourself. They always answer within 24 hours. Would be good to have for all the BOGO's coming up. And now that I have mine, NOBODY has told me I can't use BOGO w/ BOGO. I'm kinda mad...lol...now that I have proof, I can't use it.