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Old 03-09-2007, 07:44:27 PM   #1 (permalink)
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FAQ GROCERY GUIDE - FAQ's And Instructions

The Grocery Guide and Hot Coupon World have partnered together to provide the grocery guide as an additional tool to help our members find the deals. This tool is great for those stores here at HCW that do not have a mod or a lot of activity as far as deal postings.

The following is the FAQ's and Tips from www.GroceryGuide.com

FAQ's


Q: I see coupon codes in the sale item descriptions. What do they mean?
A: The codes in the description of the sales is:

wql - While Quantities Last
AC - Ad Coupon (coupon in a store ad)
AC-M - Manufacturer's Coupon in the store ad
ISC - In-Store Coupon (coupon located in the store or on the pkg)
NC - Newspaper Coupon

Q: How do I use coupons?
A: "Coupon Assigning"

When making a shopping list, you will at times see a (#) in the "Coupons" column of the list. Simply hover over this coupon count (numbers of coupons that match this product). Doing so will open a box showing you the matched coupons. Place your cursor inside this box and click on the coupon that you would like to use (some have more value, or maybe you only have one of the coupons listed). This will assign the coupon to the sale showing you the coupon #. When you save and print your shopping list, the coupon location and information will print on it's own page.

Q: Who Is GroceryGuide.com
A: A special “thanks” to all of the GroceryGuide.com developers and partners for making this project possible.

The time and money saving programs of GroceryGuide.com have been built upon the research and input of over 30 private, non-profit and government agencies whose experience and research helped focus the development and design goals of this service. GroceryGuide.com uses proprietary software, databases and technologies to deliver its service. These services and programs are covered by Patent Pending technologies, Copyright protection as well as Trademark protection where applicable. No part of GroceryGuide.com may be reproduced or distributed in any method, manner, system or device other than intended by GroceryGuide.com or its partners.


A special thanks to Shopping Smart, “The original shopping information service.” for sharing its many years of experience and data.

We hope that the savings that our services and programs deliver will be appreciated by you and promise to continue the refinement and development programs that make this service so unique.

If you do not see stores that you shop at please ask the store management to contact us to be included in our service.

We look forward to helping you save time and money,
GroceryGuide.com

Q: Why is Walmart not available?
A: Instead of doing weekly ads, Walmart chooses to match other stores sales. Because we only show weekly sales, Walmart will not consistantly appear.

Check with your local Walmart to verify that they do match other local stores sales. If so, you can make a shopping list with other stores in your area, and take it to Walmart for matching.

Q: I am not seeing the stores that I shop. What do I do?
A: We work very hard to make sure that most if not all major grocery stores are available for you to make a list with. If you find a store not included in your list of stores,please email stores@groceryguide.com. Be sure to tell us the name of the store and your zip code.

Upon review of your request, you will be notified letting you know if it will be included in your list. If so, you should see within 24-48 hours.

Q: I found an error, how do I notify you of this?
A: We do are very best to reduce any errors found in our sales information. Please notify us if you find a mistake. We are will solve any mistakes, and do our best to ensure that they do not happen again. But we need your help. Please notify us of these errors. We are currently in "BETA" mode and need your help in finding any problems so that we can better our product and emerge from "BETA".

Q: What is "BETA" and why is it by the GroceryGuide.com logo?
A: BETA means that GroceryGuide.com is still being tested; and that we are continually making changes and additions to the site. GroceryGuide.com is available to you during beta so that we may gather your feedback to make it as useful and as complete as possible. Because we are frequently adding more information and features to GroceryGuide.com please check in on a regular basis.

Q: Why am I continaully asked to login?
A: Chances are very good that you are not allowing the groceryguide.com website to store a small piece of information known as a cookie onto your computer. In such case, groceryguide.com can't remember whether or not you have already logged in because this small "cookie" is not being stored and thus, not being found as you navigate. To correct this problem

To enable cookies, follow the instructions below for the browser version you are using.

Mozilla Firefox (1.0 final release and earlier)

* Go to the "Tools" menu.
* Select "Options".
* Select the "Privacy" icon in the left panel.
* Check the box corresponding to "Allow sites to set cookies".
* Click "OK" to save changes.

Netscape 7.1/Mozilla 5.0

* Select "Preferences" from the Edit menu.
* Click on the arrow next to "Privacy & Security" in the scrolling window to expand.
* Under "Privacy & Security", select "Cookies."
* Select "Enable all cookies".
* Click "OK".

Microsoft Internet Explorer 6.0+

* Select "Internet Options" from the Tools menu.
* Click on the "Privacy" tab.
* Click the "Default" button (or manually slide the bar down to "Medium") under "Settings".
* Click "OK".

Microsoft Internet Explorer 5.x

* Select "Internet Options" from the Tools menu.
* Click on the "Security" tab.
* Click the "Custom Level" button.
* Scroll down to the "Cookies" section.
* To enable:
o Set "Allow cookies that are stored on your computer" to "Enable".
o Set "Allow per-session cookies" to "Enable".
* Click "OK".

Microsoft Internet Explorer 4.x

* Select "Internet Options" from the View menu.
* Click on the "Advanced" tab.
* Scroll down to find "Cookies" within the "Security" section.
* To enable:
o Select "Always accept cookies".
* Click "OK".

Netscape Communicator 4.x

* Select "Preferences" from the Edit menu.
* Find the "Cookies" section in the "Advanced" category.
* To enable:
o Select "Accept all cookies" (or "Enable all cookies").
* Click "OK".

Q: My sales are loading slow, why?
A: There are a few things that can cause your list to load a little bit slow.

1. The fewer stores that you are using to create a list, the faster the load time. Remember, each store averages around 150 - 200 sale items. When you are selecting 6 stores, you are selecting about 1000 items to be loaded.

2. The faster your internet connection is, the faster our site will load. Like #1, 1000 items will not be really fast, but on a slower connection, it can be even slower.

3. A slow list can also be caused by running out of cache. Clearing it will increase the speed of the load time.

Q: "Find" Coupons
A: When looking for a coupon, you will either see a number or a link that says "find".

If it is a number that you see, click on it to see the coupons that match this sale item. Then click on one of them and your done.

If you see a link that says "find", then simple click on that link. A window will appear with coupons showing that are similar to your sale items. If you see on that is a match, just click on it. The window will then close and you are set.

Then just print your shopping list. The last page that prints will be your coupon index giving you any details about each coupons as well as where you go to get it.


If you can't find your answer by browsing our Help Center, please contact us.<grocery guide, not HotCouponWorld:Nod:
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Last edited by queenofthehivemomof5; 03-09-2007 at 07:50:20 PM.
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Old 03-11-2007, 09:09:19 PM   #2 (permalink)
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Default Re: Anyone use Groceryguide.com?

I was using GroceryGuide but some of the stores aren't on there anymore that I use.
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Old 03-11-2007, 10:46:05 PM   #3 (permalink)
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Default Re: Anyone use Groceryguide.com?

Originally Posted by shrup View Post
This is great! It will definitely help cut down on my time searching for sales.

Under the 'Coupons' heading, it will list the insert where the coupons can be found but when I click on the word 'Find', a new display will show up titled 'Select Coupon' with what appears to be a list of unrelated items. Does anyone know what this is?
I've used them periodically, they email as soon as a sale is in their format. But for coupon match-ups, I always use the HCW database. There just isn't another database like this (at least for consumers :) )
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Old 03-16-2007, 06:59:41 PM   #4 (permalink)
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Default Re: GROCERY GUIDE - FAQ's And Instructions

From an email 3/14/07:

Hi There,

Big changes are coming to the GroceryGuide.com website. While we are at it, is there anything that you think would help GroceryGuide.com be more useful, relevant, or just plain better? If so, let us hear it. Simply email us at feedback@groceryguide.com. Every email is read if not responded to. We live for the comments.
We hope you like the new site!
Thanks,
The GroceryGuide.com Team
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Old 03-16-2007, 07:20:16 PM   #5 (permalink)
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Default Re: GROCERY GUIDE - FAQ's And Instructions

I got that email too, wonder what thier new changes will be? I don't agree with the statement that every email is read if not responded to...I sent them one 3 days ago about my Albertsons ads not matching up and got no response, and they have not fixed it either. It is helpful for other stores though that do not get the ads posted here at HCW yet.
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Old 03-16-2007, 07:28:37 PM   #6 (permalink)
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Default Re: GROCERY GUIDE - FAQ's And Instructions

Do we still pay the fee for access to the gocery guide or what?
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Old 03-16-2007, 07:30:50 PM   #7 (permalink)
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Default Re: GROCERY GUIDE - FAQ's And Instructions

The grocery guide is free, always has been AFAIK
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Old 06-25-2007, 12:55:07 AM   #8 (permalink)
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Default Re: GROCERY GUIDE - FAQ's And Instructions

what is the grocery guide? i am new at all this
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Old 07-20-2007, 05:13:05 PM   #9 (permalink)
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QUESTION Grocery guide

How do i get my selected coupons printed from the grocery guide?
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Old 07-20-2007, 05:28:35 PM   #10 (permalink)
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Default Re: Grocery guide

Hi there,

Are you talking about the coupons from the coupons.com link, where you click the ones you want and then are ready to print them?