Trouble printing coupons - "Unsupported Personality: PCL"

[CouponQueen23]

Nothing at all will print, they all say printing then end uo in the queue jobs waiting to print and shows error. My lap top sends the prints to the printer there are no cords from my lap top to the printer it is all wireless. However from my Ds lap top the printer will print so I know my printer is ok. It must be something with my settings and I am not sure what I need to change to make it work. I am terrible at electronic stuff lol. Thanks again :)

[queenofthehivemomof5]

Check your network settings to make sure your printer is set to network with your laptop.

It would be under "Control Panel" then under "Network and Internet" and then "View Network Computers and Devices" at least that is what is is under my computer (each will be different of course)

Failing that if you have a tech savvy kid, spouse or someone have them look into it. Or try calling tech support for your printer or laptop and see if they can walk you through it. It is not an issue with printing coupons but your laptop is not speaking to your printer.