Quote Originally Posted by 3timesoccermom View Post
I recently called the Houston (Texas) Chronicle Customer Service line and during our conversation the lady I was talking to told me all extra coupon inserts are burned. I told her I could not believe that and she swore it was true.

Anybody know for a fact it is or isn't true? Does anyone know what happens to those inserts in unsold papers, etc.?

a friend works at our paper...he is a delivery route manager. they are required to take any extras (managers get extras) and put them in the paper dumpster that gets recycled. it is inside the fenced in area so no one can get to them.