Are you having trouble printing coupons? If so please post here ~ Helpful Solutions can be found by reading through this thread!

[Littleskipper]

I was printing coupons with bricks without a problem. Now it says I must install coupon printer. The install seems to be complete but when i try to print it says i don't have the software installed. I have tried multiple times and it doesn't seem to work. I can't figure out whyI was able to print one day and then the next I couldn't!

[mnm'z]

I use a mac and usually don't have any problems except when I click on a link someone provides. Then if it says please waite look at the top and if it has a wi change it to wg

I have the same problems... but unfortunately changing those codes also don't work. I'll change the two letters, hit enter, and those two little letters change right back to what they were. :sad:

[Littleskipper]

For Mac Users: I just came across a discussion on the internet...thank you google! Apparently one of the blog readers contacted coupons.com and told them she was having the same problem. She found out that Mac did some kind of update that is creating a problem for Mac and coupons.com. They're waiting for a fix.

[MeredithM]

same issue here with the Mac's. I have 4 macs (2 at work, 2 at home) and none are working. Glad it is not just me, but sad that we are all experiencing it. I emailed cs at coupons.com with no reply. I hope it gets fixed fast!!!!!!!! It is hard to see all these good deals I cannot print :(

[dabbilicious]

same issue here with the Mac's. I have 4 macs (2 at work, 2 at home) and none are working. Glad it is not just me, but sad that we are all experiencing it. I emailed cs at coupons.com with no reply. I hope it gets fixed fast!!!!!!!! It is hard to see all these good deals I cannot print :(

I have emailed coupons.com 4 or 5 times and it took them over a week to email me back. They didn't give me anything that worked, but they did respond. I'm still waiting for a fix.:hectic1:

[flminivanmama]

it's working for me again as of last night!!! yayyyy!!

[vanessamarie]

We only use Linux, which means I can't print coupons :(

[rachelrmiller]

I'm having problems with coupons.com/bricks, too, but my error message says that I'm using an "unsupported browser." I have the latest Firefox, and I wrote coupons.com customer service and they said that the browser shouldn't be a problem and to install the stand-alone coupon printer. I did that, but it didn't fix anything. I know several people are having problems with the software, but is anyone else getting this "unsupported browser" message? Thanks!

[wannabefree]

I tried to print some today and couldn't. The box said that only the computer administrator could install the printer. So I signed on as my husband (the admin) and it still wouldn't work. I thought it was just my computer.

I've printed a zillion in the past so I don't know what is going on.

[Gabrielli]

Just an update in case you were wondering. I tried and tried again, and like most of your experiences, the Smartsource "help" was no help at all.
I gave up.
And about a month ago I got a new computer (with Windows 7 and all the latest Firefox / Java / etc), and a new printer. Smartsource works fine for me now. Who knows what exactly it was about my computer or printer that wasn't working, but it was certainly a frustrating experience.
Thank you all for your advice and commiseration! :)