What's the deal with the new cards? (Roundy's Rewards)

[Chellebelle7377]

@Karen, you know what's weird, I'm in the same parts and go to the Ballard Copps and Kimberly PNS and we had to be switched over by Jan 24. Interesting. I just happened to be at Copps a little over two weeks ago and they told me about their new card so I signed up when I left. Had this little kiosk after you checked out. Want to know something even more weird? Your home address is tied to your Roundy's card. I moved to this house about 3 yrs ago. I never changed my address as they never sent me anything like Piggly Wiggly did. Well when I went to the roundysrewards.com to register it has the lady who moved into our old house listed under my account too. Hmm. So I sent them an email asking how I change account info. We'll see what they say.

[KarenStep]

@Karen, you know what's weird, I'm in the same parts and go to the Ballard Copps and Kimberly PNS and we had to be switched over by Jan 24. Interesting. I just happened to be at Copps a little over two weeks ago and they told me about their new card so I signed up when I left. Had this little kiosk after you checked out. Want to know something even more weird? Your home address is tied to your Roundy's card. I moved to this house about 3 yrs ago. I never changed my address as they never sent me anything like Piggly Wiggly did. Well when I went to the roundysrewards.com to register it has the lady who moved into our old house listed under my account too. Hmm. So I sent them an email asking how I change account info. We'll see what they say.

That sure is wierd. Well I noticed when I swithced over the card at the koisk, my DH's name came up on the card and not mine - which is no biggie to me but I thought it was strange since I got my card in my name before we were married and YEARS before I even even met him! (I had an old white card with Copps in red letters.) I don't recall if the address was correct or not on the account, we've moved several times in the last 10 years.

I shop mainly at Ballard and some at Calumet St. During Nov. and Dec. they were reminding people at checkout to switch over the cards before the end of the year. (Ballard was really pushing it, not really at Calumet and I don't recall seeing a kisosk at Calumet either.) I did mine the very last week in December, maybe they exptended it to Jan. 24th?

[PurrMinn]

Your home address is tied to your Roundy's card. I moved to this house about 3 yrs ago. I never changed my address as they never sent me anything like Piggly Wiggly did. Well when I went to the roundysrewards.com to register it has the lady who moved into our old house listed under my account too.

I don't recall if the address was correct or not on the account, we've moved several times in the last 10 years.

Hmmmm.... this interests me a lot! I keep trying to think of reasons why not everyone is getting their perks applied to their orders even though they have met the spending goal, and this has brought up another potential reason. KarenStep, you had posted in another thread that you didn't get your perks, it could be like Chellebelle7377 said - someone else may also be listed on your account if the address is no longer correct. So they may shop with their card after you have earned your perks and then they get the reward.

Not fair!

I would check either online or the next time you're in the store to make sure the address is current and no one else is listed in your household - even if your address is right, someone who used to live there may still have your address listed on their card. This probably would be a good idea for everyone to do just to make sure you're able to get the perks that you earned. I'm going to repost this in the thread about the personal perks program also in case someone misses this post. Hope this could help someone.

[KarenStep]

Hmmmm.... this interests me a lot! I keep trying to think of reasons why not everyone is getting their perks applied to their orders even though they have met the spending goal, and this has brought up another potential reason. KarenStep, you had posted in another thread that you didn't get your perks, it could be like Chellebelle7377 said - someone else may also be listed on your account if the address is no longer correct. So they may shop with their card after you have earned your perks and then they get the reward.

Not fair!

I would check either online or the next time you're in the store to make sure the address is current and no one else is listed in your household - even if your address is right, someone who used to live there may still have your address listed on their card. This probably would be a good idea for everyone to do just to make sure you're able to get the perks that you earned. I'm going to repost this in the thread about the personal perks program also in case someone misses this post. Hope this could help someone.

I checked my address onlne and it is correct, but what I don't remember is if I updated the address at the kiosk or if it was already correct. A cashier was helping me through the screens and my kids were with me, so I was just trying to get through it as quickly as possible and I don't remember if the address was correct or if I changed it there that day.

What I think happened with my first week of rewards is that I must have been just shy of reaching the goal amount. Since my reciept was tracking my amount spent as the amount before any coupons were deducted, I assumed I was over the goal, but no reward came off this week when I shopped. After reading your other post explaining that only the doubled portion is not included, I figured out to subtract my doubled Q value from my total at the bottom of the reciept (but leave in my regular Q value), and with that deducted I would have been close to the goal, but maybe just under. I didn't keep my recipts so I can't know for sure.

This week I did get my reward. Did 3 transactions on Wednesday, my 3rd one got me over the goal (after the doubled Q value was dedcuted) and I had to run back on Thurssday for something I forgot and the reward did come off of that transaction. So it appears to be working for me now. Trying to figure out if I've met the goal has been confusing since the reciept does not track the spending properly, but I think I've figured it out now. :shrug7:

[Chellebelle7377]

I still have yet to hear back from PNS about this issue.....Last wk used $3.75 in perks, but not sure if they were all mine lol. I feel like my address at the kiosk was current, but when I looge on to their site it showed my card listed as my old address. Weird. Who knows.

[jbcouponqueen]

Our PS (Sheboygan) changed cards at the end of October. I was told you didn't need the card to get the sale price, but to get your rewards. Starting November 1, you earned ten cents off a gallon of gas (max. 20 gal.) for every $50 accumulated in purchases. The nice thing is that the $50 doesn't have to be in one transaction.:hectic1: So far, I used my cents off once (got $2.10 off a gallon), and now I'm up to $2.00 a gallon. However, the program will end April 1, 2010. :sad:

FYI - if your PS has this program with the gas, most vehicles do not have 20 gal. tanks. I didn't want to loose my $2.10 off 3 gallons (I have a 17 gal. tank). If you have a gas can, bring it with you when you fill up and after your tank is full, use the gas can to get the rest. After I filled my vehicle, I squeezed the rest of gas in my can and got the $2.10 off the full 20 gallons!

Wonder if a new promotion will replace the gas one.:shrug7:

[mufflers19]

I work at a roundy's store (Metro Market)
and ALL roundy's owned stores are switching over to the new black cards, the old green cards will eventually not work anywhere

the black card will work for pick n save, metro market, copps and rainbow

[PurrMinn]

I work at a roundy's store (Metro Market)
and ALL roundy's owned stores are switching over to the new black cards, the old green cards will eventually not work anywhere

the black card will work for pick n save, metro market, copps and rainbow

Thanks and reps for posting!