Copps/PickNSave/Rainbow ~ Vent: Internet Printable Coupons at PNS

[oakleykd]

I just got back from the store. They refused to accept 2 coupons that were printed online that were over $1. I wasn't even trying to double those.

The manager said that it is corporate policy that they aren't accepting any internet coupons over $1. I called corporate and specifically asked about this. She did not state it in the coupon policy she read to me over the phone. So I asked about this since my coupon had been denied, and she said that it is corporate practice. When I mentioned that she had not read that off the coupon policy sheet, she read the part about the manager having final decision over what internet coupon, any internet coupon, they will accept and "that's that."

I said, "Fine, but there are other stores in town that will accept them. They did lose a sale. I had them put everything back (except for the milk, since I had a free milk coupon from PNS) because they would not accept 2 coupons." She asked what store it was, so of course I told her.

I'm just upset because it took forever to make my list and find what I needed. I understand that they can choose to accept whatever coupons they want, but they need to know that I can choose to shop at whatever store I want. If they want to be choosy, so be it.

[Deja Vu]

The acceptance of internet printables is per each individual store director. Sorry it was frustrating. The policy was read to me over the phone word for word, and I translated in a post last year in the Copps/Pick forum.

[tastefullyjune]

It is disappointing,sure wish I could use my BOGO Coke that I got from MyCokeRewards.

With lots of newspapers shutting down, stores may have to rethink that policy to stay competitive.

[Deja Vu]

Some are starting to June, Sentry by me recently started taking internet printables again, after refusing to for many years. This happening after a brand new Walgreens was built and probably cutting into thier profits.

[tastefullyjune]

Exactly! Now if Shopko and Piggly Wiggly would step up.

[GJohnson39]

I had my $2.00 off 3 single packs Stride gum refused also - and that came from a pint publication! The cashier also held my IP coupon on for McCormicks spices up to the light and had a manager look at it. I asked why, as it is an IP and can be printed on any paper (i.e. no watermarks) and she said that she had been seeing fraudulent coupons and had to check it out. What in the world she thought she would detect on an IP I don't know...maybe she should be referring to a written LIST of known fraudulent Qs....

[Deja Vu]

Most Ip's have a detection thingy, I am not postive but I thought it was considered a watermark. Lemme check.

[Deja Vu]

From my conversation again from the customer experience center...."must have watermark." For example my Red Gold ip has the one under the SAVE $1.00 part. I think it's the companies logo.

[Deja Vu]

Wierd about the Stride coupon, what was their reasoning on it?

[GJohnson39]

Technically, a watermark is embedded in the papermaking process (worked many years in both papermaking and commercial printing industries). I have noticed a "shadow" logo print behind the coupon data on a FEW of my IP's, but not all. The "test" she was running could easily result in many legitimate IP Q's being rejected.