Gas Grill Recall - FOX23 News

Long story short -- apparently a reporter has been following stories for some time now involving perfectflame grills catching on fire, and the company issued a "stealth recall" a few days ago.

I've been looking into fires involving perfect flame grills, but this flyer is the only way I heard about the recall. I just happened to find this flyer posted on a desk at a Lowe’s store here in Tulsa.

It says there’s been a “safety recall” for perfect flame model number
GAC3615, item number 271567.

The store flyer and our story tonight may be the only way many grill owners find out about the the manufacturer's recall.

About a month ago, Chris Jeffers in Tulsa, told me about his grill fire and said, “The flames were leaping out the back of it up over the top of it.

Jeffers told us the manufacturer, Lucas Innovation, wanted to keep him quiet about the problem. Jeffers said, “They were offering me a sum of money to take down my website and cease all complaints against them.

He didn’t take the offer, and I didn’t stop telling your stories.

Since then, I’ve showed you the dozens of grill owners who’ve contacted me from across the country, all with the same story of their perfect flame grill bursting into flames.

Lowe’s did pull the perfect flame double lid grill from their shelves earlier in the month, but no one told any of the thousands if not more grill owners out there about the grills that continued to catch fire and melt.

It wasn’t until just a few days ago, Lowe’s posted a flyer about the recall.

The manufacturer also planned to send out letters to all grill owners with information about the recall. It warns, “the cooking chamber of the grill can melt and/or ignite which poses a risk of fires and burn injuries to consumers”. The letter also warned consumers to, “stop using it immediately.”

The manufacturer addressed those letters using Lowe’s consumer information. That information may not be accurate from some customers.

In fact, just this Wednesday, another family from New Braunfels, TX, who told me their grill recently caught fire.

They said, "I went back to where the grill was and there were two and three foot tall bright flames coming out of it."

They didn’t receive a letter.

This week, I also heard from a Virginia fire department. They emailed hundreds of homeowners associations and thousands of homeowners with video from my investigation, warning everyone about the grill. They had no idea the manufacturer issued a recall last week.

Grill owners who have seen what can happen are worried what might happen to the family who doesn’t find out about the recall.

Jeffers said, “I want people to know… I want to spread the word… I want people to know that these grills could possibly injure them, damage their property or potentially even kill somebody.